Sr Program Manager, Product Operations at REI; Recreational Equipment Inc.) Seattle, WA

Sr Program Manager, Product Operations job at REI (Recreational Equipment Inc.). Seattle, WA. Overview:
This job contributes to REI’s success by driving critical Merchandising strategies and operations via support of the DVP, Merchandising Product Operations, and members of the Merchandising Senior Leadership Team . The Sr. Program Manager, Product Operations role facilitates and supports the development and execution of business planning objectives, product and assortment strateg ies , and organizational priorities. This role manages a strategic and structured approach to create efficiency and effectiveness through the creation of project documentation , build ing clear accountability and track ing execution, identi fying and work ing with cross-divisional stakeholders, and facilita ting progress reporting against key work streams .

This role will be a critical and proactive thought partner for Merchandising Leadership and influence th e enterprise through connecting , articulating , and driving organizational priorities and strategies.

• Creates a repeatable & predictable process for strategy, priorities, goals, and business planning, and reviews within the Merchandising organization while ensuring integration and alignment back to the broader enterprise.

• Acts as central representative for planning, communicating, and advancing organization al strategies and priorities within the Merchandising organization, including Planning and Inventory teams.

• Understands the key initiatives and work streams the Merchandising organization is focused on and works to drive progress and successful outcomes against these priorities.

• Drives collaboration and strategic alignment across functions ensuring and promoting close partnerships to break down silos and drive shared objectives.

• Accountable for program management, program leadership, and successful delivery of a portfolio of work.

• Proactively provides solutions to problems that may arise with little to no guidance.

• Serves as a key decision-maker and advisor for the DVP, Merchandising Product Operations, and members of the Merchandising Leadership Team demonstrating a strong strategic point of view.

• Performs ongoing risk assessments and manages impact/mitigation solutions; proactively identifies and removes obstacles, escalating as appropriate.

• Leads special projects and working group activities as needed. Influences key partners cross - divisionally on Merchandising strategy priorities and dependencies.

• Extends expertise and best practice to other enterprise program managers to help guide overall Merchandising strategy and business objectives .

• Evaluate s and analyze s regular business results to proactively identify issues and provide improvement recommendations.

• Acts as the process integration point for enterprise deliverables such as Strategic Plan, Budget and Forecast , Business Reviews, etc. ; identif ies and drive engagement points with enterprise r hythm of b usiness work streams.

• Acts as the Merchandising organization point of contact on the budget planning process in partnership with Finance and is accountable for entry and maintenance into budget and forecast documents and systems .

• Develops and drives playbook for communication and connection strategies, work streams, and milestones including ongoing “All Hands” meetings, culture-related gatherings , feedback mechanisms, etc.

• Extend s role to broader Business Planning & Operations team s focused on initiatives such as shared goals , cross-divisional alignment , and enterprise engagement .

• 7+ years demonstrated experience in project management, process improvement and implementation of change initiatives.
• Advanced knowledge of the principles, practices, standards and tools…