Director of Product Management

Guild is bridging the gap between education and career opportunity, helping employers offer education, skilling, and career mobility
to their employees. The Guild Career Opportunity Platform empowers top companies to help working adults go back to school, with tuition assistance programs that align the corporate business goals with affordable education programs designed for working adults. Guild's curated network of online learning providers and non-profit universities along with one-to-one coaching and support helps each student navigate the worlds of work and school, and grow their careers in the process.

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To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here .

We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers —helping you know what to expect from your experience here.

Guild is hiring a Director of Product, Payments, to lead the team building how money moves across Guild. You'll own the strategy for Guild's payment network - the infrastructure that funds education between employers, Guild, and learning providers - and lead a team of product managers expanding our offering to a flexible menu of payment modalities that expands Guild’s ability to meet discrete finance needs in the context of a benefit.

This is a leadership role with a broad remit: defining payment network strategy, leading a world-class team, and building the core of a product that impacts millions of learners in the US.

To be eligible, you must have established experience building payments products before at a payments company, a fintech, or a platform that embedded card issuing and money movement into its product. The ideal candidate has done that work on a global scale. You bring a sharp point of view on payments economics, a willingness to challenge the status quo, and the commercial and financial fluency to be a true partner to Finance, Commercial, and the leadership team.

If that sounds like you, read on!

• Payment Network Strategy & Ownership
  :
  Own the multi-year strategy for Guild's payment network — how users on all three sides of the marketplace fund education through Guild, spanning virtual cards, reimbursement, and other transaction modalities. Set the vision, make the calls on sequencing and investment, and be accountable for the outcomes.
• Team Leadership
  :
  Lead, coach, and grow a team of product managers across payment modalities and platform capabilities. Set the bar for product craft, build a strong operating rhythm, and develop PMs into leaders.
• Zero-to-One and Scale
  :
  Guide the team from concept through vendor selection, pilot, and scale - shipping quickly, learning, and iterating - while knowing when to step in on high-stakes decisions and when to let the team run.
• AI-Native Product Development
  :
  Set the expectation that your team builds and operates with AI where appropriate, and identify where AI materially improves the product itself, and at what level.
• Vendor & Network Partnerships
  :
  Help facilitate Guild's relationships with processors, card networks, and money movement partners. Assist commercial negotiations on economics, SLAs, and roadmap alignment, and manage the partner portfolio over time.
• Payments Economics & Pricing
  :
  Partner with stakeholders on pricing, packaging, and business cases; challenge assumptions and bring an informed outside perspective to Guild’s monetization strategy.
• Cross-Functional Leadership
  :
  Represent payments…