Community Small Business Program Manager
Listed on 2026-10-11
-
Business
Business Development
Positions are open until filled.
By mail: SCIDpda Attn:
Human Resources PO Box 3302 Seattle, WA 98114
Community Small Business Program Manager
Reports to: Director of Community Development
FSLA Status: Non-exempt, Full-time
Compensation Range: $69,000 – $77,000 annually DOE
General Nature and Scope: SCIDpda is seeking a Community Small Business Program Manager to lead the strategy and execution of economic development initiatives and programs that support small businesses in the Chinatown International District (CID). This role will require working collaboratively with other SCIDpda staff, community-based organizations, and multiple funders to increase small business access to resources, information, and programs. Together with the Director of Community Development, this role shall identify and implement programs based on direct outreach & engagement with small businesses, various community plans, and SCIDpda's strategic plan.
This role is highly multilingual (Cantonese or Mandarin required), collaborative, dynamic, and requires strong interpersonal and organizational skills.
The Chinatown International District (CID) in Seattle is one of the few historic pan-Asian business district in the United States that is still an active immigrant gateway. Approximately 350 out of 450 existing businesses are small, family-owned and operated, Chinese, Vietnamese, Japanese, Taiwanese, Korean, Thai, Filipino and Laotian immigrant-founded businesses. Many of these businesses, primarily restaurants and groceries, have been in existence for more than 20 years.
These mostly small and immigrant & refugee-owned establishments are an integral factor in preserving, promoting, and developing the CID as a vibrant community and unique ethnic neighborhood.
Essential duties include the following tasks. Other duties may be assigned depending upon project, client, or work flow needs.
- a. Identify program direction and goals based on direct outreach & engagement with small businesses, various community plans, and SCIDpda's strategic plan
- b. Manage grants and their related budgets, deliverables, timelines, and reporting requirements that support small business staffing and programs
- c. Maintain positive relationships with existing funders and program partners
- d. Identify and pursue funding opportunities with existing and new funders to sustain SCIDpda's small business program
- a. Collaborate with partners to gather, synthesize, translate, and disseminate relevant information to businesses via Mailchimp newsletter, WeChat, and SMS
- b. Conduct in-person, email, phone and text outreach to CID small businesses. Outreach is both strategic, in support of SCIDpda's small business development projects, as well as responsive to business owner needs and issues that arise.
- c. Track business needs, follow-up actions, referrals, and services provided through the Salesforce small business database
- d. Create and implement small business engagement framework to measure small business community interest in future projects and programs
- a. Lead the strategy, development, and maintenance of a small business database on Salesforce
- b. Manage data quality and create reports to meet grant reporting requirements and show trends
- c. Work across CID Small Business Relief Team (partnership between SCIDpda, Friends of Little Saigon, and the CID Business Improvement Area) to build/improve tools for data entry and organization, organize data entry events, familiarize staff on database, and provide trainings and demonstrations for staff on how to utilize database and input data
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).