Product Manager Lead Customer Care Platform
Listed on 2026-10-16
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Business
Product Manager, AI Business & Operations
Nordstrom, Inc. in Seattle, WA is seeking a Product Manager 2 to own the customer care platforms and tools, guiding roadmap, backlog, and cross-functional collaboration.
This hybrid role requires 3+ years in product management, a business/engineering/CS background, and comfort with AI and fraud/risk considerations. You will partner with engineering, analytics, UX, and operations to measure outcomes and improve service quality.
Our organisation is growing, and we are hiring a Product Manager 2:
Lead Customer Care Platform in Seattle, WA, United States.
This is a genuine role to take on the Product Manager 2:
Lead Customer Care Platform role at Nordstrom Inc.
As a Product Manager 2:
Lead Customer Care Platform, you will play an important part at Nordstrom Inc in Seattle, WA, United States.
We invite applications for the Product Manager 2:
Lead Customer Care Platform position located in Seattle, WA, United States.
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