Internal Communications Lead

The Internal Communications Lead is responsible for strengthening how information flows across and within Food Lifeline, while also helping teams communicate clearly and consistently with our network partners. This is a high-impact individual contributor role focused on translating organizational priorities and decisions into clear, actionable communication. The Lead will build tools, systems, and practices that improve how information flows across the organization, while also directly developing, producing, and distributing content and supporting leaders in their communication.

This role works closely with the Chief Administrative Officer, CEO, and Executive Team and partners across Programs/Operations, Strategy & Impact, and Administration and partners closely with the Mar Com team to ensure consistency between internal and external communication. The Internal Communications Lead will be embedded in key leadership conversations to identify communication needs early and ensure communication is aligned, timely, and effective.

October 26, 2026

Job

Administration (e.g., Finance, IT, HR)

Internal Communications Lead

Reports to:

Chief Administrative Officer

Full-Time, Non-Exempt

Work Structure:
Hybrid – three days per week onsite

• Develop and support implementation of clear, consistent internal communication approaches in partnership with leadership.
• Develop communication approaches that effectively reach employees across office, warehouse, transportation, and other work environments, accounting for differences in schedules, technology access, and how employees receive information.
• Partner with leaders early in organizational changes and major initiatives to identify audiences, communication needs, sequencing, channels, and potential areas of confusion.
• Translate organizational decisions, priorities, and changes into accessible, actionable communication for staff.
• Identify communication gaps that impact clarity, alignment, or execution and propose practical solutions.
• Support planning and development of organization-wide communications, including all-staff meetings, leadership updates, and key organizational messages.
• Draft and support regular executive communications, including organization-wide updates from the CEO.
• Support internal communication during emergency or disaster response situations, ensuring timely, clear, and coordinated communication to staff and partners in alignment with organizational response structures.

• Partner with teams to strengthen the systems, practices, and approaches used to communicate with Food Lifeline’s agency network and community partners.
• Help teams translate organizational decisions, operational changes, requirements, and other complex information into clear, consistent, actionable partner communications.
• Develop tools, templates, standards, and communication practices that enable teams to communicate effectively and consistently with network partners.
• Identify recurring communication challenges that create confusion or friction for partners and work with responsible teams to implement practical improvements.
• Ensure significant organizational decisions and changes are reflected clearly and consistently in partner-facing communications.
• Equip teams with the tools, guidance, and communications support needed to communicate clearly and consistently with partners while maintaining ownership of their partner relationships and program content.

• Develop and maintain templates, toolkits, and resources to support staff in communicating effectively in their roles (e.g., presentations,…