Management Coordinator; PPM III

This position is only open to current King County employees.

Are you passionate about using data and performance measurement to help organizations make better decisions and deliver meaningful results? The King County Department of Local Services, Road Services Division is seeking a Project/Program Manager III – Performance Management Coordinator in the Director's Office. This is an exciting opportunity to help shape how Road Services measures success, tracks progress, and communicates the results of its work to leadership and the public.

In this role, you will help develop and establish systems to maintain performance measures and reporting processes for Road Services' Monthly and Quarterly Business Reviews, as well as public-facing reporting on Connecting King County investments funded through the King County Transportation District (KCTD). You'll work closely with subject matter experts across the division to turn program goals and commitments into meaningful performance measures and practical reporting tools that support informed decision-making and continuous improvement.

If you enjoy solving problems, bringing people together, and building systems that make complex information easier to understand and use, we encourage you to apply! This is a hands‑on opportunity to lead meaningful projects, collaborate with colleagues across disciplines, and help Road Services demonstrate the value of its services and investments to the communities it serves.

King County is the local service provider for roughly 250,000 residents who live in unincorporated communities. The Department of Local Services includes the Director’s Office and the Road Services and Permitting Divisions, providing a single executive point of accountability for delivering local services. The Road Services Division plans, builds, operates, and maintains roads and bridges that connect people and communities across unincorporated King County.

The Department of Local Services is deeply dedicated to fostering Equity and Racial and Social Justice in every aspect of our work. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our employees, our partners, and the communities we serve. We work to dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge that this journey is ongoing, and we remain steadfast in our efforts to create positive change for our employees and the communities we serve.

Applying equity, racial, and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

• Develop and implement a Road Services performance measurement plan that establishes consistent approaches for defining, collecting, validating, analyzing, and reporting performance information.
• Collaborate with division leadership, program managers, and subject matter experts to develop meaningful performance measures that assess progress toward organizational goals, service commitments, program delivery, and community outcomes.
• Lead the development and ongoing improvement of the division's Monthly Business Review process, providing leadership with timely information on performance, progress toward commitments, emerging trends, risks, and opportunities for improvement.
• Establish reporting schedules, templates, roles, responsibilities, and standard work to support consistent preparation, presentation, and follow-up for Monthly Business Reviews.
• Develop…