Senior Program Manager, Amazon Scholars, Amazon Scholars

Job :  |  Services LLC

The Amazon Scholar team is seeking a Senior Program Manager to support the Amazon Scholar Program. This global, high-impact role supports a program that enables university professors to work on Amazon's most significant scientific and technical challenges without leaving their academic institutions through part-time or limited-term engagements.

The Senior Program Manager is responsible for facilitating key milestones across the Scholar employee lifecycle and for defining and delivering mechanisms and solutions that resolve complex problems, create lasting value and drive broad cross-organizational and cross-regional business impact.

This role supports a global program end-to-end — defining and executing development goals, consulting business and science leaders, developing a communication strategy, and managing all associated workflows. The Senior Program Manager builds internal mechanisms to automate and scale workflows globally and develops sustainable, long-term strategies for academic engagement.

• ** Process re-engineering and gap identification:
  ** Identifies gaps and opportunities across regions, processes, and organizations (e.g., workflows, tooling, operating procedures). Serves as the single-threaded owner for a specialty employee model with non-standard lifecycle policies, part-time/limited-term engagement structures, and a unique compensation model. Owns a portfolio of critical work streams to re-engineer processes, redefine ownership, and drive efficiency requiring cross-functional influence across central People eXperience and Technology (PXT) teams.
• ** Mechanism design and adoption:
  ** Creates, optimizes, and drives adoption of the mechanisms that ensure long-term program success. Builds novel mechanisms and artifacts to sustain the Scholar population, force-multiplying through stakeholders and partners while addressing unique use cases.
• ** Autonomous leadership in ambiguous domains:
  ** Operates with significant independence in areas where strategy has not yet been defined. Navigates high complexity and ambiguity with customers, stakeholders, and decision-makers that often include Amazon's most senior leadership. The Scholar Program team serves as an overlay across all core PXT functions — requiring strong judgment, backbone, and autonomy to prioritize roadmaps, invest resources, and deliver results.
• ** Data-driven business operations:
  ** Supports Business Operations for Scholars Programs, designing reporting to inspect key org goals, KPIs, and insights through MBRs and QBRs. Defines product requirements for dashboards and influences data availability and decision-making in partner teams — for example, working with Finance to enable mechanisms that track Scholar program spend as an input to business planning and ROI evaluation.

We are a team of strategic recruiters and program managers working to bring the best executive-level academic science talent to Amazon and elevate our reputation in the academic science community as an employer of choice. We believe Amazon is a unique place to measure the impact of new scientific ideas, given our scale and ownership of both an information infrastructure and a physical infrastructure.

• Creating simple pathways to hire, develop, and retain world-class academic talent.
• Developing internal and academic partnerships globally to address customer problems and demands.
• Driving a non-conventional program to facilitate long-term science talent acquisition and retention in specialized domains.

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience…