Senior Consultant - Business Analyst - Learning & Development

Seattle, WA

ABOUT KALLES GROUP:

Everyone deserves to be secure. Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes.

While our expertise spans multiple disciplines, our method remains consistent: building trust and relationship with people -- whether you are a client, a consultant, or--in this case--a candidate.

No matter what role you come from--whether you're an executive or just starting your career-you can expect our highest level of attention and respect. We want to find the right fit for each role, but we also want you to find the right fit for your career.

We believe the best way to show you what our team is like is to treat you like you're already a part of it
. We hope you'll consider joining our team of experienced professionals who are building their careers at Kalles Group—and having fun while doing it.

WHAT YOU WILL DO:

Our client, a large global retailer, wants to build lasting requirements elicitation, documentation, and process discipline within its product organization — largely from the ground up. In this role, you'll partner directly with the client's Product Owner team, assessing how they currently gather and document requirements, then building the materials, tooling, and coaching program that helps them apply better practices to their live work going forward.

If you have hands‑on experience gathering and documenting requirements within an agile framework, have coached or enabled others before, and are comfortable owning delivery independently across assessment, tooling, and live coaching, we want to speak with you.

Key Responsibilities:

• Assess current‑state requirements elicitation, documentation, and process practices across the client's Product Owner team, through structured interviews with Product Owners and other stakeholders.
• Design and build documentation templates and requirements‑elicitation standards, adapted to the client's specific products and workflows.
• Build and refine a supporting AI‑assisted intake tool (e.g., in Gemini) that guides consistent requirements gathering.
• Personally plan and deliver all hands‑on coaching, structured workshops, and office hours — no separate facilitators on this engagement, so you own the full coaching cadence start to finish.
• Iteratively refine materials and tooling based on real usage patterns and stakeholder feedback, adjusting pacing and sequencing as assessment findings warrant.
• Manage your own delivery schedule around the client's operational calendar and business constraints.
• Communicate clearly and credibly with client stakeholders, including Product Owners and their leadership, on findings, progress, and recommendations.
• Partner with a Delivery Lead on quality assurance of deliverables and support for key client meetings, while operating independently day to day.
• Recognize appropriate scope boundaries for the engagement — for example, flagging opportunities for broader rollout beyond the initial team rather than pursuing them unprompted.

ABOUT YOU:

Your values:

• Integrity: You believe in doing the right thing, even when it's uncomfortable, seemingly inefficient, or costly.
• Purposefulness: You have a desire to serve others with your skillset and an openness to continuous learning and growth.
• Ownership: You stick to your commitments, follow up with action, and seek clarity in communication & expectations.

YOUR

EXPERIENCE:

• Demonstrated first‑hand experience with requirements gathering/elicitation within an Agile framework.
• Experience coaching, teaching, or enabling others — e.g., agile coaching, learning & development, or team enablement.
• Prior experience operating at a senior level, someone who has owned and driven requirements/process‑improvement work directly, not solely…