Organizational Change Management and Communication Specialist IV

This position is open to King County Employees and the general public. Eligible career service employees that have completed their probationary period (or will complete it by the closing date of this posting) in their current career service position may take the assignment as an SDA. Final selection for the SDA is subject to reference checks, record review, and approval from the candidate’s current supervisor.

Metro seeks one (1) TLT/SDA Organizational Change Management and Communication Specialist IV (OCM/Communication Specialist IV) for the Enterprise of Asset Management Solution (EAMS) implementation project. Thisrole provides strategic internal communications, people side change management, employee engagement, transformation design and facilitation to ensure Metro’s integrated EAMS is effectively implemented across the agency. Reporting directly to the Director of Asset Management and be part of the key members of EAMS implementation team, OCM/Communications Specialist IV will work in partnership with divisions, and external consultants, as well as the employees affected by the EAMS across Metro to apply change management methodologies to improve business processes and transform workplace culture.

Candidates will bring experience in reviewing functional business processes, gap analysis, employee engagement facilitation, strong communications skills, and expertise in change management and transition principles. They will have a solid knowledge base around creating effective conversations to engage teams, foster continuous improvement, and bring proven/demonstrated ability to implement equity and social justice principles into all aspects of their work. The individuals for this role will have the ability to manage multiple and shifting priorities, be action-oriented, meet deadlines and work under pressure.

They will be looked to as problem-solvers.

This position will be filled as a Term Limited Temporary (TLT) or Special Duty Assignment (SDA)position within the department with a projected end date of December 2028, with the possibility of being extended. In addition, this selection process may be used to generate an eligibility pool for future Career Service, Special Duty Assignment, and Term Limited Temporary vacancies that may occur in this classification within this workgroup.

The eligibility pool will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what's Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees.

As the Organizational Change Management and Communication Specialist IV
, you will:

• Use Prosci, ADKAR (Awareness, Desire, Knowledge, Ability and Reinforcement) and William Bridges Change and Transition frameworks or similar background and experiences to implement approaches that allow for change and transformation that will honor both the business mechanics and human dynamics of change and transition.
• Facilitate employees and stakeholders in one-on-one conversations, small and large group settings, and through various participatory methods to provide meaningful feedback to decision-makers.
• Build action plans to engage and prepare all stakeholders prior to implementation and perform organizational readiness assessments for change and transition activities.
• Facilitate teams to creatively address issues such as staffing and resource utilization, transformational improvement projects and enterprise initiatives.
• Make recommendations to Metro and teams on work processes and organizational structures that support desired…