Customer Experience Strategy Lead
Listed on 2026-11-05
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Business
Business Analyst, Corporate Strategy, Business Administration, Change Management
PwC is seeking a Service & Support Strategy Manager to drive customer-centric initiatives within the Customer Consulting practice. You will analyze client needs, design customer journeys, and lead teams to deliver value, coaching members to maximize performance, and steering projects from planning through completion.
The role emphasizes leadership, strategic thinking, and the application of technology to improve service delivery, with a focus on customer experience and growth for our clients.
Are you ready to take on the Customer Experience Strategy Lead role at PwC?
All applications are reviewed carefully by our team.
The position is based in Seattle, WA, United States.
This opportunity is part of our work in Marketing & Media, Management & Operations.
The advertised compensation is 99..
We aim to respond to suitable candidates as soon as possible.
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