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After-Sales & Product Strategy Manager

Job in Seattle, King County, Washington, 98127, USA
Listing for: TikTok
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 116000 - 198000 USD Yearly USD 116000.00 198000.00 YEAR

Job Description & How to Apply Below

Position: After-Sales Experience & Product Strategy Manager

Tik Tok Shop is seeking a Customer Experience Strategy & Product Program Manager in Seattle. You will develop after-sales service strategies, translate insights into product features, and partner with engineering, design, and operations to optimize the customer journey.

Collaborate extensively with teams in China and APAC; fluency in Mandarin and English is required to align strategies and drive improvements across the customer experience. Regular, on-site role with comprehensive benefits.

We are currently recruiting a After-Sales Experience & Product Strategy Manager for our team in Seattle, WA, United States.

The advertised compensation is 116..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the After-Sales Experience & Product Strategy Manager role in the description above.

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