Cannonball Club Member and VIP Concierge

Cannonball Arts LLC Cannonball Club Member and VIP Concierge Seattle, WA
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The Cannonball Club Member and VIP Concierge is the face of all member and premium guest experiences at Cannonball Arts and LVL1 Concerts. This role goes beyond hospitality—it’s about cultivating authentic relationships, creating unforgettable moments, and delivering an elevated experience that reflects the creativity, community, and culture of the venue.

About Cannonball Arts LLC

From the producers of Bumbershoot, and in partnership with the Muckleshoot Indian Tribe, Cannonball Arts is a contemporary arts and entertainment center in the heart of downtown Seattle. Spanning two floors and 66,000 square feet, it offers boundary-pushing, unconventional 2D and 3D art experiences and programming, event space, and a state-of-the-art music venue.

Description Cannonball Club Member and VIP Concierge
Reports To: General Manager Department: Venue Operations Compensation: $28–$30/hour (DOE) + potential tips Classification: Part-Time, On-Call / Non-Exempt Shifts: Generally 5–6 hours each; primarily Fridays and Saturdays, with some weeknight and weekend events depending on the event and concert calendar Location: Cannonball Arts, Downtown Seattle About Cannonball Arts

Cannonball Arts is a new multi-use arts center and music venue in downtown Seattle dedicated to elevating, fortifying, exhibiting, and celebrating artists who call the Pacific Northwest home. The 66,000-square-foot campus houses galleries, installations, retail spaces, creative studios, and LVL1 —a 2,300-capacity music venue. From sweaty club nights and art openings to private rentals and immersive storytelling experiences, Cannonball is where creativity, chaos, and community collide.

Position Overview

The Cannonball Club Member and VIP Concierge is the face of all member and premium guest experiences at Cannonball Arts and LVL1 Concerts. This role goes beyond hospitality—it’s about cultivating authentic relationships, creating unforgettable moments, and delivering an elevated experience that reflects the creativity, community, and culture of the venue.

This position is ideal for someone who already has a day job or flexible schedule and wants to be part of Seattle’s most unique nightlife and cultural destination. It’s perfect for someone who enjoys being the party host, connecting with people, loves live music, art, and fashion, and wants a fun, engaging way to make extra money while being immersed in the creative energy of Cannonball Arts.

Key Responsibilities

• Serve as the primary host for Cannonball Club Members, VIPs, and special guests during concerts, parties, and special events.
• Oversee Member and Premium Lounges or experiences, setting the tone, vibe, and standard of service throughout the evening.
• Work closely with the Bar Manager and bar staff to ensure attentive, timely, and professional service is a top priority for Members and VIPs.
• Deliver personalized, attentive service that enhances the premium experience—anticipating needs before they’re asked.
• Greet guests by name and maintain ongoing relationships to encourage repeat visits and membership engagement.
• Coordinate with the Membership, FOH, and Production teams to manage guest arrivals, reserved seating, and special requests.
• Provide guided introductions, handle guest needs and requests efficiently, and ensure quick response to any service concerns.
• Maintain the look and feel of VIP and Member areas, ensuring they reflect the high standards of the venue.
• Track guest preferences, anniversaries, birthdays, and other touchpoints to personalize experiences.
• Support the Membership and Event teams in hosting Cannonball Club events, Member nights, curated experiences, and artist receptions.
• Contribute to member communications, including event recaps, short social media posts, and member updates that build engagement and community.
• Serve as a brand ambassador for Cannonball Arts and LVL1 Concerts, representing the creative spirit and inclusive culture of the venue at all times.
• Represent Cannonball Arts with professionalism and authenticity in every…