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Senior Manager, GenAI-Driven Customer Experience Transformation

Job in Seattle, King County, Washington, 98127, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global consulting firm is seeking a Customer Support Transformation Expert based in Seattle. This role involves evaluating customer service operations, leading teams to implement strategic improvements, and advising clients on leveraging advanced technologies. A strong background in customer support with at least 10 years of experience and proficiency in technologies such as Salesforce and GenAI is required. This position offers competitive compensation and the opportunity to contribute to innovative solutions.
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Position Requirements
10+ Years work experience
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