Urban Adventures Guide- Seattle
Listed on 2026-01-10
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Travel Industry
Intrepid Travel is a global leader in providing a rich diversity of destination experiences to a wide customer group. As part of the wider Intrepid Group, we don’t just want to be the best travel IN the world, we want to be the best travel company FOR the world. We do this by providing the world's widest range of adventure travel, ensuring we deliver authentic experiences which benefit our travellers and the people and places they visit.
As the largest travel B Corp globally, our vision is to change the way people see the world through sustainable experience‑rich travel. Our tours are delivered by our Guides, who are passionate about their cities, have excellent people skills and solve problems quickly. If you share our passion for tours focused on sustainable, local, and immersive travel experiences to people all over the world… this might be the right opportunity for you.
Candidates must reside in Seattle or the Greater Seattle Area, as you will be responsible for arriving at the designated start point of each tour.
The world needs more Intrepid people:Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!
Curious what trips we run in Seattle? Please check them outhere .
Every day will be different, but every day you will:- Have passion and knowledge for and of your destination
- A passion for travel, food, culture, and/or history
- Excellent communication skills with individuals and groups of people
- Empathy and emotional intelligence
- High standards of customer experience
- An understanding of and belief in Intrepid’s Responsible Travel philosophy and Core Values
- Problem solving and decision‑making capacities
- A friendly, engaging, and energetic personality
- Excellent communication in English and ideally one other local language (the more the better!)
- Strong customer service experience and experience in developing a rapport with a broad range of travellers Additional skills & attributes:
- A willingness to work flexible hours according to the groups’ needs
- Current First Aid and CPR Certificates recommended
The salary for this position $26.50 USD per hour plus gratuities along with some excellent perks.
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