Leasing Specialist

Overview

This position supports 3030 Lake City in Seattle, WA. There are 113 units in total. Please visit the property website to learn more!

Who We Are: 11

Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.

We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join Team 11 in shaping exceptional living spaces for all! Discover more at about us and our communities at

Job Summary

At Team 11, we’re crafting more than just homes; we’re shaping lifestyles and building communities. As a Leasing Specialist, you’ll be at the forefront of our mission, expertly matching future residents with their dream homes as well as delivering exceptional service to our valued residents. We’re on the lookout for a dynamic individual who not only thrives on meaningful interactions but also possesses an innate gift for salesmanship and an unwavering commitment to a high quality customer experience.

On a scale of 1 to 10, we strive for an 11!

What you'll be doing

• Perform all sales and leasing activities to achieve community revenue and occupancy goals.
• Greet, interact with, and qualify prospective residents.
• Initiate the process to screen prospective residents.
• Secure lease agreements.
• Conduct community tours, show apartment homes, and process applications.
• Follow up with future and new residents to ensure satisfaction in finalizing leasing decisions.
• Respond quickly and courteously to resident concerns and questions, and partner with the appropriate office or maintenance team members to resolve their concerns.
• Communicate lease expirations and facilitate lease renewals.
• Ensure physically appealing models/amenities.
• Assist with property marketing activities and resident events.
• Travel to different sites requiring assistance.
• May perform other duties as assigned.

Education and Qualifications

• 1 year of experience in sales, hospitality, customer service, and/or leasing is required.
• Knowledge of apartment management laws and regulations at the federal, state, and local level is preferred.
• Excellent communication and interpersonal skills, with the ability to interact professionally.
• Proficient in using basic computer skills and technology, including Microsoft Office Suite, and the ability to quickly learn and adapt to new software systems and tools.
• High school diploma/GED required, a Bachelor’s degree is a plus.
• Bilingual in English and Spanish is a plus.
• Ability to travel between the two properties on a regular basis.
• Must be able to work on-site. This position is not eligible for remote work.

Compensation

• The hourly compensation range for this position is $21.00 to $23.00
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• In addition to the base pay, this role offers exciting opportunities for performance-driven bonuses
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• Exact compensation may vary based on skills, experience, and location.

Benefits

• Medical, dental, and vision insurance coverages.
• Health savings account.
• 401(k) with a 4% company match.
• 30% Employee Rental Discount.
• Mileage Stipend for travelling positions.
• Paid Time Off – Vacation, Sick, and Paid Holidays.
• Exciting growth and development opportunities.

Physical Requirements
To successfully perform the essential functions of this job, the employee must be able to:

• Perform work in a professional office environment.
• Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements.
• Verbally communicate with employees, co-workers and customers in person and by…