Lead, AI-Driven Customer Success Platforms
Listed on 2026-10-02
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Customer Service/HelpDesk
Clio is hiring a Senior Manager, Customer Success Applications to lead the CS Platforms team. You will own the post-sale stack, including Salesforce Service Cloud, CS objects, and the AI-driven Customer Success platform, coordinating with Professional Services tooling and support automation.
You will design CS-domain AI agents using Claude, guide build-versus-buy decisions, and manage external AI vendors while aligning with governance and data strategies across Revenue Operations.
We are looking to fill the Lead, AI-Driven Customer Success Platforms position at Themis Solutions (USA) Inc. in United States.
The advertised compensation is 156..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Lead, AI-Driven Customer Success Platforms role in the description above.
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