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AI-Driven SDE — Shape Customer Service

Job in Seattle, King County, Washington, 98127, USA
Listing for: Amazon
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 144000 - 194000 USD Yearly USD 144000.00 194000.00 YEAR
Job Description & How to Apply Below
Position: AI-Driven SDE — Shape World-Class Customer Service

Services LLC in Seattle is seeking a Software Development Engineer to help shape the future of Amazon Customer Service through AI-native solutions. You will own end-to-end design, development, and delivery of services that empower Customer Service Associates (CSAs) and millions of Amazon customers.

Join a team building AI-powered tools, collaborate across organizations, and raise the bar on operational health and customer experience, with opportunities to influence the long-term

We are looking to fill the AI-Driven SDE — Shape World-Class Customer Service position at Amazon in Seattle, WA, United States.

As a AI-Driven SDE — Shape World-Class Customer Service, you will play an important part at Amazon in Seattle, WA, United States.

We invite applications for the AI-Driven SDE — Shape World-Class Customer Service position located in Seattle, WA, United States.

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