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Empathy-Driven Member Support Specialist

Job in Seattle, King County, Washington, 98127, USA
Listing for: BECU
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 30000 - 43000 USD Yearly USD 30000.00 43000.00 YEAR
Job Description & How to Apply Below

BECU seeks a Contact Center Associate to support members with 70–100 inbound calls daily, delivering high-quality service and meeting KPIs. You’ll navigate 15–20 systems to resolve inquiries and escalations while upholding BECU’s service standards.

Candidates must reside in WA, OR, or , and complete in‑house training. Flexibility to work evenings, nights or weekends is required, with remote training Monday–Friday PST.

For the Empathy-Driven Member Support Specialist position at BECU, we are reviewing applications now.

As a Empathy-Driven Member Support Specialist, you will play an important part at BECU in Seattle, WA, United States.

We invite applications for the Empathy-Driven Member Support Specialist position located in Seattle, WA, United States.

The following opening is for a Empathy-Driven Member Support Specialist with BECU.

Our organisation is growing, and we are hiring a Empathy-Driven Member Support Specialist in Seattle, WA, United States.

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