Patient Care Coordinator; FTE

Position: Patient Care Coordinator (0.8 FTE)
** Job Description
** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
** The School of Dentistry has an outstanding opportunity for a Patient Care Coordinator to join their team.
** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The UW Campus Dental Center has an excellent opportunity for a 32 hr/4 day per week, benefits eligible Patient Care Coordinator (PCC). The PCC works in a clinical care setting with multiple dental specialties.  Under the supervision of the Campus Dental Center Clinic Manager, the PCC uses knowledge of various health care services, clinics, dental school and/or hospital policies and procedures, and insurance coverage requirements for medical and dental pre-authorization, to coordinate all patient services in facilitation of the delivery of care to patients in clinical and hospital settings.

This includes the management of referrals to and from the Campus Dental Center, in support of both the Faculty Practice and General Practice Residency programs.

The UW Campus Dental Center (CDC) within the School of Dentistry provides excellent comprehensive care across many different specialties from a team of experienced and highly skilled faculty and resident providers. The UW Campus Dental Center serves a diverse population and is committed to supporting diversity, equity, and inclusion.
** DUTIES AND RESPONSIBILITIES
***** Patient Intake and Referral Management:
**** Act as liaison and advocate among the hospital, patient family, referring physicians, outside agencies, and staff from other hospitals by providing information regarding treatment services needed.
* Make the initial contact and provide information to the patient or the referring physician on and use ability to triage medical information in a specific medical or surgical specialty.
* Uses effective oral and written communication with a variety of healthcare professionals, patients and their advocates, hospital and clinic personnel both at UWMC and other medical facilities, representatives of insurance companies, and other organizations related to the healthcare industry
* Maintain knowledge of billing and medical/dental record documentation requirements, diagnostic tests and procedures, and specialized pre-surgical procedure instructions with guidelines
* Contact review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information prior to admissions; provide specific medical information Revenue Cycle Office to maximize reimbursement to the school and dentists, collecting payment from patient at time of service or prior as needed.
* Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery.
* Provide treatment charges for visit types, procedures, and surgeries to patients or prospective patients at the clinic and hospital. May provide estimated charges based on plan of care for purpose of patient deposits.
*** Patient Care Coordination:
**** Coordinate patient’s surgical procedures with both internal and external clinic and hospital partners. Schedule and ensure delivery of medically prescribed surgical obturators and stents.
* Coordinate evaluations, impressions and delivery of…