Program Manager - Youth, Family & Community

Program Manager - Youth, Family & Community

Join to apply for the Program Manager – Youth, Family & Community role at the YMCA of the USA.

Help shape the future of youth, families, and communities across Greater Seattle.

Supports the development and delivery of the YGS Youth, Family, and Community Services plan by assisting in the design, implementation, and evaluation of programs that meet emerging community needs. Working closely with YMCA staff across multiple locations, the position helps pilot new service offerings and ensures program quality and consistency through regular on‑site visits and adherence to YMCA best practices.

$32.00–36.00 per hour, DOE.

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

• 21 years of age or older.
• High school graduate or equivalent.
• Three (3) years or more of experience working in youth development programs.
• One (1) year or more of supervisory experience in a youth development program.
• Strong customer service skills, responding to multiple questions by phone, email, and in person. Ability to problem solve and resolve conflict.
• Strong computer skills and experience working with word processing, spreadsheet, and database software.
• Demonstrated attention to detail and confidentiality of evaluative information.
• Knowledge of standard office equipment such as copiers and phone systems.
• Current state‑approved first‑aid certification*.
• Current state‑approved infant/child (or community if school‑aged) CPR certification* (at hire, or earliest possible training, but no later than 90 days after employment).

• College degree. Other applicable education, training, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• One (1) year or more of demonstrated experience in program development and implementation.
• Prior experience in training coordination and implementation.
• Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Ability to speak any language in addition to English may be helpful.
• Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively may be considered.

• Support the design and implementation of the YGS Youth, Family, and Community services plan.
• Support the design and pilot implementation of new service offerings that support youth, family, and community needs through partnership with staff at YMCA locations.
• Professionally engage with parents/guardians to provide pertinent information about their child’s experience and to promote upcoming programs.
• Maintain required records according to YMCA standards.
• Compile program statistics and provide reports as required for assigned programs. Monitor and evaluate the effectiveness of and participation in programs.
• Ensure that safety procedures are followed and that all programs are in compliance with YMCA best practices and any other applicable standards through on‑site visits.
• Attend staff meetings and trainings as required. May support logistics of meetings and trainings.
• Other duties as assigned.

Mid‑Senior level

Full‑time

Project Management and Information Technology

Non‑profit Organizations

The YMCA of Greater Seattle is committed to providing a positive atmosphere that prioritizes safety and inclusivity for all employees. The YMCA of Greater Seattle has implemented safety standards and protocols related to preventative health measures based on CDC and local health department guidelines.

All qualified applicants will receive equal consideration for employment. The YMCA is an Equal Opportunity Employer.