Operations Manager

Position Description

Central Library
, 1000 4th Ave, Seattle

Regular
, FLSA-exempt, benefitted, full time (80 hours per pay period)

Week 1:
Wed 9:30am - 6pm or 11:30am – 8pm, Thurs 9:30am - 6pm or 11:30am – 8pm, Fri 9:30am - 6pm, Sat OFF, Sun OFF, Mon 9:30am - 6pm, Tues 9:30am - 6pm

Week 2:
Wed 9:30am - 6pm or 11:30am – 8pm, Thurs 9:30am - 6pm or 11:30am – 8pm, Fri OFF, Sat 9:30am - 6pm, Sun 9:30am - 6pm, Mon OFF, Tues 9:30am - 6pm

$ - $ annually

A pay period is two weeks in length that starts on Wednesday and ends on Tuesday. The hours for this position may include weekdays, weekends and evenings. The schedule and shift times for this position is subject to change based on the Library’s current operational need. This classification is part of a bargaining unit represented by AFSCME.

This position is open to the public and to The Seattle Public Library’s employees.

The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and engage community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.

The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.

Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others.

If you share these values and meet the qualifications, the Library invites you to apply for the Operations Manager position.

The Seattle Public Library serves a broad patron base including adults, children and teens, immigrants, students, researchers, readers, people experiencing homelessness, and others seeking information resources, enrichment opportunities, programs, collection support, and technology access.

Staffing and Volunteer Services includes the following public service units:
Public Services Scheduling Office, Central Services Operations and Staffing and Volunteers. This is an entry-level library management position that reports to the Staffing and Volunteer Services Manager and works collaboratively across multiple divisions and work units.

This position will play a key role in redesigning and relaunching the Library’s Student Assistant Program as a structured work and learning experience for students. The program is intended to provide meaningful first-job experience, workplace skill development, career readiness and exposure to Library service.

• Co-manage the Scheduling Office intermittent staff pool, with a focus on training and preparing staff for success in a variety of assignments.
• Directly supervise one Volunteer Services Coordinator who will support and supervise Library Experience and Engagement volunteers.
• Manage, build, evaluate and expand systemwide volunteer program to strengthen community connections and support Library operations. Ensure that volunteers receive clear orientation and role-specific training.
• Provide interactive orientation and training sessions for staff and…