IT Network and Telecommunications - Journey

About the Agency & Division:

The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies. The Electronic Services Division (ESD) supports all goals, most directly sustaining and enhancing agency infrastructure and business processes, by improving collaboration outcomes between WSP business and technology divisions, using consistent planning processes, increasing business continuity capabilities, and providing quality communication services.

This position maintains and operates the network related security systems enveloping the WSP WAN/LAN network, WSP wireless network, and IP VoIP System. These systems are used for network device authentication, user authentication and authorization to ESD systems and network and/or radio equipment, IP network security systems, etc. This position also maintains and operates WSP CISCO-based Remote Access and VPN solutions/systems, routers, switches, wireless access points, and is an IT Incident team member (meaning responds to IT incidents).

May be required to travel statewide for agency and division functions, training, and project support. May travel on unimproved roads. May require overnight stays.

• Configure all local wireless equipment inside WSP facilities so the 802.11 wireless network infrastructure seamlessly interfaces with the WSP wired network.
• Create, update, and maintain network documentation to include physical network infrastructure layout(s), network diagrams, and configurations.
• Designing, installing, or supervising vendor work related to the physical wireless infrastructure within a building such as cabling, patch panels, network switches, wireless APs placement, wireless controls, and electrical power connections for above equipment.
• Perform maintenance, add, moves, and changes of the network and VoIP telecommunications systems.
• Travel to WSP offices and locations around the state as necessary to assess, specify, estimate, install, configure, or troubleshoot any network related items.

• High School Diploma or GED.
• Four (4) years of experience
  • Configuring network routers, switches, primarily CISCO.
  • Configuring, monitoring, and troubleshooting VoIP systems primarily CISCO.
  • Configuring and managing wireless access points, primarily CISCO.
• College education may be substituted for one (1) year of experience per year of college.
• Network certifications may be substituted for one (1) year of experience per certification, such as:
  • Cisco Certified Network Professional (CCNP) certification or equivalent
  • CompTIA Network+
  • CompTIA Security+

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please determine your eligibility.

Questions? Please contact Aleesha Brown at  or via e‑mail wn.gov.

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