Mechanical Engineer – Customer Focused Team

Job Description Form
- Mechanical Engineer (USA
- San Francisco)
Position:
Mechanical Engineer – Customer Focused Team Department:
Engineering Position Summary The Mechanical Engineer
- Customer Focused Team works closely with key customers to design new and innovative Coolant Distribution Units (CDUs). The position involves working closely with a key customer and a small advance team of driven and highly capable professionals to fully understand the customer’s needs, use case, and other product requirements, coming to a common understanding and agreement on project scope, requirements, and setting initial design direction.

After initial agreement, the customer focused team Mechanical Engineer remains a core team member throughout the full CDU design and new product introduction (NPI)  addition to maintaining a close relationship with the key customer, you will make major and ongoing contributions to the CDU mechanical design, collaborate with various internal and external teams and partners, and ensure the customer interested are kept front and center during the product design.

This role requires strong interpersonal and communication skills, and excellent mechanical engineering, thermodynamics, and fluid mechanics skills.  

Essential Duties & Responsibilities

Essential Duties and Responsibilities:

Develop and maintain excellent working relationships with the key customer.

Lead the early-stage NPI design of Coolant Distribution Units (CDUs) as part of a customer-focused team during concept development, supporting a common understanding of product specifications, requirements, and design approach.

Take a major role in initial product design using principles of thermodynamics, fluid mechanics, and mechanical engineering to deliver accurate performance models that support fast decision cycles for product architecture and direction.

Support rapid iteration of design concepts through technology assessment, feasibility analysis, and proofs of concept, oversee the building and testing of thermal, hydraulic, and integrated assembly prototypes for validation.

Create detailed engineering drawings, reports, design reviews, and other documentation to clearly explain convey design ideas, test results, and recommendations to internal teams and external stakeholders.

Work closely with core teams, customers, and industry partners to ensure our CDU designs are delivered on time, meeting and exceeding market needs.

Review and approve designs, drawings, and other engineering documentation.

Innovate and advance the state of the art for CDU component and system design, building and maintaining Cool IT’s competitive advantage.

Collaborate with industry groups to define and influence emerging standards and best practices.

Continuously look for ways to make our CDU designs better performing, improve reliability, reduce costs, and increase efficiency.

Knowledge, Skills & Abilities

Basic Qualifications:

Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Engineering Physics, or a directly related discipline.

Minimum of 7 years relevant engineering and/or design experience.

Preferred Qualifications:

Professional engineering designation or eligibility to obtain it in California within 12 months.

Experience in the datacenter, high-performance computing, or liquid cooling industries.

Experience in customer-facing roles such as technical sales, key account management, consulting, or other engineering roles with frequent interactions with customers.

Experience in product design, technical sales, or engineering of thermal management and heat transfer solutions, fluid dynamics, datacenter, or HVAC products.

Knowledge:

Thermodynamics: fundamentals of heat transfer in liquid to liquid and liquid to air systems

Fluid…