Estimator, Pension

What you'll be doing

As a pension benefit estimator, you will be assisting customers who are going through a significant change in their life—planning for retirement. Pension estimators help our customers understand their retirement benefits and prepare for the future.

• Receive fully paid training on the estimator role, responsibilities, and process.
• Assist our customers in person and on the phone in planning for their retirement.
• Determine customer eligibility and make sure benefits are accurate.
• Generate estimates, work histories and benefit statements.
• Provide timely follow‑up with customers to obtain missing or incomplete information.

Training begins on 9/6/25 in our Seattle, WA office.

• Organized. Able to juggle and prioritize workloads, have strong analytical skills.
• Communicator. Strong verbally and in writing including interpersonal skills.
• Service Minded. Passionate about customer service—delivering it like you expect to receive it.
• Detailed. Attentive to detail with excellent problem‑solving skills.
• Technically Savvy . Proficient with technology, intermediate level with Excel and Word.
• Bilingual. Fluent in Spanish (highly preferred).

Northwest Administrators, Inc. is an industry leader in third‑party administration of employee benefits. We administer one of the largest multi‑employer pension plans in the country, along with numerous large health and welfare plans.

As part of our team, you will benefit from training and development opportunities and can expect a better‑than‑market benefits package.

• Union scale wages, raises every 6 months, starting at $22.85/hr up to $32.47/hr.
• Medical, Dental, Vision & Rx benefits.
• Employer provided/fully funded Defined Benefit Pension.
• Up to 8.6 days of Paid Leave and 10 Holidays.
• Strong team environment with good work‑life balance.

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.

NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at to request accommodation.