Event Production Representative

Reports to: Senior Manager Guest Experience Operations

Status: Up to 29 hours per week, with schedules varying based on event needs.

Hours of Work: This role primarily supports evening events, with hours varying based on the event schedule. Schedules are typically provided one to two months in advance.

The Seattle Aquarium, a leading marine conservation organization, is seeking an Event Production Representative to join our team and become an integral part of our mission, Inspiring Conservation of Our Marine Environment. In this dynamic role, you’ll work alongside our events team and key stakeholders to bring a diverse range of events to life, with a primary focus on evening rental events.

As a key member of the team, you’ll collaborate with departments across the Aquarium, provide leadership and support to volunteers and event execution team members, and help create memorable experiences for our guests and partners. By combining event coordination and production support, the Event Production Representative plays an important role in delivering successful events while maintaining high standards of service and conservation awareness.

If you’re passionate about events, enjoy working in a collaborative and fast-paced environment, and want to make a positive impact, we invite you to dive into this opportunity and join us in inspiring people and conservation, one event at a time.

This position reports to the Senior Managers of Event Production and Guest Experience Operations.

• S erve as the assigned On-Site Lead and primary point of contact for designated third-party rental events, while providing collaborative execution support for internal events.
• Coordinate cross-functional teams (Guest Services, Security, Facilities, Life Sciences) during events to ensure guest safety, exceptional service, and protection of animals and habitats.
• Train, direct, and support event staff and volunteers on shift. Partner directly with clients, caterers, and vendors to ensure seamless coordination and enforce facility policies.
• Act as the primary on-site AV liaison responsible for the end-to-end execution of events, including pre-event setup, live audio and media operations, first-response live troubleshooting, and post-event teardown and secure equipment storage.
• Collaborate directly with clients to manage presentation assets, run Power Points, and edit video and audio recordings to support virtual events and post-program deliverables.
• Provide hands-on support during event setup and takedown, ensuring logistical needs are met efficiently.
• Complete timely post-event reports, document operational or facility issues, and elevate unresolved matters to maintain high standards of event quality.
• Assist with administrative tasks and special event projects as assigned to support overall department goals.

• Support the day-to-day operations within Momentus, the Aquarium’s event management platform, by entering event details, maintaining data accuracy, and assisting with reporting needs.
• Leverage Microsoft Office and other tools to assist with communication, scheduling, and event-related activities and analysis.

• As needed, provide interpretation of animal exhibits and behaviors in various settings.
• Monitor guest behavior, ensuring a safe event environment and protecting animals and habitats.
• Act as a first responder in emergency situations during events.

• Regularly update knowledge of exhibits, animals, and any pertinent information to support guest experiences and maintain accurate event information.
• Seek opportunities to collaborate, innovate, and bring unique and culturally…