Rental Coordinator

Gardens are an essential part of the human experience. We visit gardens to find peace and healing, to be with friends and family and to better understand and connect with the natural world. Plants shape how we live, what we notice, and how we care for one another.

Right now, we are building something extraordinary in Seattle: an exceptional organization that brings together the unique strengths of the Arboretum Foundation and the University of Washington Botanic Gardens. We are joining forces to become a destination garden, exemplifying leadership in scientific research, public engagement, and inclusive access. Our vision is to be a home for discovery, a force for sustainability, and a gateway to wonder.

In every visit and through every season, we’ll help people of all ages meaningfully connect with the living world of plants and how they shape our lives and our shared future.

The 230-acre Washington Park Arboretum includes a vibrant collection of more than 40,000 plants from around the world with trails to explore, educational programs for youth to adults, and respite for all.

The Rental Coordinator organizes and delivers SBG's facility rental events at the Center for Urban Horticulture (CUH). The position coordinates over 200 events per year ranging from weddings, celebrations, and other social gatherings, as well as business, academic, and corporate meetings and conferences. Clients range from individuals and community groups to university, horticultural, and corporate groups. This role manages the full lifecycle of a rental event, from initial inquiry through execution, ensuring a safe, high-quality, client-focused experience that protects SBG's facilities and living collections.

This role operates primarily Saturday – Wednesday, 9 am – 5 pm, with flexibility for evenings to support event execution as needed.

• Coordinate all logistical details of facility rental events, from initial inquiry through execution and post-event wrap up.
• Provide site visits and tours to prospective clients.
• Determine clients' event needs and execute venue rental agreements.
• Work with clients to determine event layouts and designs, and deliver event layout diagrams.
• Coordinate with clients and outside vendors regarding venue access, rental deliveries, equipment usage, venue policies, and catering/alcohol service.
• Gather and record all permits, licenses, and insurance required to execute events at SBG venues.
• Deliver invoices and track payments for rental events.
• Ensure accurate event information is recorded in SBG's event tracking software.
• Provide Event Attendants with detailed plans and event orders so onsite staff can successfully execute events.
• Work events as needed, including venue setup and strike (tables, chairs, A/V equipment) and post-event cleanup.
• Provide a high level of customer service, responding to inquiries via phone, email, and in person.
• Work with the Rentals and Communication teams to promote venue rentals at SBG venue.

• Strong project and time-management skills; ability to manage multiple events and deadlines simultaneously.
• Excellent written and verbal communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Customer service focused and committed to safety and stewardship of plant collections.
• Proficiency in Microsoft Office; familiarity with ticketing, CRM, and POS systems preferred.
• Collaborative team player with a mission-driven approach to connecting plants and people.

• HS Diploma or an equivalent combination of training and relevant work experience.
• 2+ years of venue rental booking, event planning or program coordination…