Billing Analyst

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We are seeking an experienced Billing Analyst to join our team. The ideal candidate will have 4+ years of progressive Billing and customer account administration experience and will be responsible for a variety of elements related to the Billing function and the day‑to‑day activities in a fast‑paced company.

About Concord Technologies:
Our fax‑delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting‑edge technology analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

Essential Functions:

As a Billing Analyst, you will play a key role in our accounting team, reporting to the Billing Manager. You’ll be responsible for preparing customer invoices, maintaining customer records, supporting the monthly billing process, and contributing to process improvements as our business grows. This is an opportunity to work in a high volume, dynamic and fast‑paced environment.

• Invoice Management: Prepare, generate, verify, and send invoices to customers.
• Payment Processing: Handle incoming payments, record transactions, and reconcile accounts.
• Account Reconciliation: Match payments to invoices and resolve discrepancies.
• Customer Communication: Address billing inquiries and resolve issues.
• Record Keeping: Maintain accurate customer billing files and financial records.
• Reporting: Generate billing and financial reports for management.
• Compliance: Ensure adherence to internal policies and billing procedures.
• Audit: Participate in preparing responses to the year‑end audit requests and providing required documentation.
• Projects: Assist with ad‑hoc accounting and finance projects as needed.

• 4+ years of progressive Billing experience, preferably in a software or technology company.
• Associate’s degree in accounting, finance or related field.
• Experience with Net Suite (preferred) and proficiency in Microsoft Excel.
• Strong written and verbal communication skills.
• Excellent problem‑solving skills and attention to detail.
• Ability to work independently as well as collaboratively.

• 401(k) plan with 6% company match (vests immediately).
• Flex‑Time off + sick time.
• 10 company holidays.
• Full suite of health benefits (Medical, Dental, Vision) – employee‑only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  Employee Life and AD'D;
  Spousal Life and AD'D;
  Child Life and AD'D;.
• Paid Parental Leave program.
• Free unlimited ORCA card (Seattle area residents).
• Employee Rewards and Recognition through Nectar
  
  HR.
• Unlimited access to Udemy for Business.

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.