Client Service Manager

Job Details:
Level: Management,

Job Location:

Tukwila 15 - Seattle, WA 98168, Position Type:
Full Time, Salary Range: $80,168.40 - $95,000.00 Salary, Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base.

Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

The Client Service Manager (CSM) is an onsite position and does not have remote opportunities.

The Client Service Manager (CSM) is responsible for the day-to-day leadership and operation of an assigned branch. This position ensures effective branch operations, exceptional client service, appropriate staffing, employee development, and compliance with Bank policies, procedures, and regulatory requirements. The CSM leads and develops branch personnel, manages operational performance, branch profitability, supports client relationships, and ensures deposit, teller, new accounts, and other branch activities are performed accurately and efficiently.

• Education/Certification:
  
  High school graduate or equivalent.
• Required Knowledge:
  Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.
• Experience
  
  Required:
  
  Previous management experience and a minimum of 3 years bank experience in banking.

• Excellent communication skills.
• Excellent client service skills.
• Professional appearance, dress and attitude.
• Excellent math skills.
• Ability to use Microsoft Office software package.

Hiring Salary Range: $80,168.40 to $90,000.

This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Washington's Equal Pay and Opportunities Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.

• Medical, Dental, Vision Insurance at a shared premium cost.
• 401k With Matching Contributions.
• Paid Time Off accrued vacation and sick time, 1 float day, 11 paid holidays.
• Flexible Spending Accounts Healthcare, Dependent Care, Transit & Parking Options.
• Employee Assistance Program, 100% employer cost.
• Employees are offered a free checking and savings account, plus free orders of personal size checks.

Application window is anticipated to close October 16, 2026.

Onsite, no remote

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.