Social Worker - 45th Street; FTE

The Primary Care Social Worker assists Neighbor care Health patients in accessing available community resources and overcoming barriers in support of patient access to behavioral health, medical, and dental care. The Primary Care Social Worker works in partnership and joint accountability with other team members to achieve Neighbor care’s Mission, Guiding Principles and Goals.

Neighbor care Health offers a robust benefit package including Health, Wellness & Retirement benefits:
Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program.

In this position you will:

• The Primary Care Social Worker provides high quality social services support to referred patients in a timely manner, and in line with Neighbor care’s current productivity and scheduling expectations. This includes assessing needs, assisting individuals in understanding what community services are available and doing their best to support navigation to these community services. Examples include, but are not limited to providing information about and, when possible, connecting patients to resources for:
• Housing and emergency shelter placement
• Clothing, food and hygiene resources
• Medical appointments and specialty referrals
• Referrals to community behavioral health resources
• Child or Adult Protective Services
• Parenting support services
• Transportation services
• Older adult services
• Maintain updated knowledge of entitlement programs, including DSHS, Medicaid, and Social Security and their requirements
• Maintain updated knowledge of community resources and organizations that provide needed services to our patients
• Work cooperatively as a member of the clinic health care team, including involvement in case consultation, and participation in ongoing coordination of treatment with the primary care medical, behavioral health, and dental teams
• Work cooperatively as a member of the broader Primary Care Social Work team, including information sharing and assistance in covering patient care duties during times of other team members’ leave
• Work cooperatively with clinic staff to maximize patient access to social work services
• Assist care team in documenting social and family histories in the EMR for patients receiving social work services
• Observe impeccable professional ethics and confidentiality in working with clients
• Maintain accurate and up-to-date records on each client in the EMR. Document all referrals, advocacy and significant communications with patients and collateral contacts
• Complete 100% of chart notes within 24 hours of visit

Key Skills, Knowledge, and Abilities:

• Experience working with patients of diverse socio-economic and ethnic backgrounds.
• Experience working with patients with psychiatric conditions, substance use disorders, homelessness, low-income, chronic medical conditions, and life-threatening illness.
• Attend Social Work Team meetings as directed by Social Work Supervisor or Clinic Administrator.
• Knowledge of and experience working in a healthcare setting and within interdisciplinary teams.
• Ability to demonstrate cultural humility and self-reflexivity in dealing respectfully with a variety of clients, in terms of ethnic, socio-economic, age, gender, sexual orientation, and stigmatized behaviors.
• Ability to establish rapport and communicate effectively with patients and providers.
• Ability to meet and comply with HIPAA/Confidentiality policies and procedures.
• Ability to work independently or as part of a team; ability to interact appropriately with co-workers and patients.
• Ability to work with supervision, receiving instructions/feedback, coaching/counseling and or action/discipline.
• Ability to effectively perform job duties under high levels of activity, variety of conditions and restraints.

Required Qualifications:

• Masters in Social Work OR Bachelor's Degree in Social Work or a related field with a minimum of 2 years of social services experience.

Our Mission
The mission of Neighbor care Health is to provide comprehensive health care to families and…