Clinical Research Billing Specialist

Job Description

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem‑solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

UW Medicine works to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty medical care to people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. Within the large UW Medicine health system, the School of Medicine (SOM) is a world leader in biomedical research, with the largest biomedical research program at a public university based on National Institutes of Health funding and ranking among the top research universities internationally.

The Clinical Trials Office (CTO) supports the clinical research mission of UW Medicine. The CTO is an operational unit within the SOM’s Office of Research and Graduate Education charged with providing multi‑service support to clinical researchers bringing important new therapies to our patients in compliance with evolving regulatory requirements.

Clinical Research Billing Specialist position will enable the Clinical Research Billing Manager and Lead to coordinate and engage in the planning and implementation of new processes and systems without negatively impacting day‑to‑day unit management, responsiveness to customer concerns, proper training of new and existing members of the team and quality control of the unit’s output. This position will provide appropriate handling of customer concerns possible due to the incumbent’s extensive experience.

The role will assist in managing the significant change CRBB has undergone and will assist in planning for and accommodating the new work and work flows that will be outcomes of upcoming systems changes (e.g., CTMS Target 3 rollout). The Clinical Research Billing Specialist will:

• Support Billing team through day‑to‑day problem‑solving in collaboration with or in the absence of Clinical Research Billing Manager and Lead;
• Maintain a partial portfolio of research billing review, while managing unit work assignments and performing quality control review;
• Be a day‑to‑day resource to the Billing team; and
• Identify inconsistencies across the work product created by team members and recommend solutions in collaboration with colleagues and the unit’s Manager and Lead

This position is a specialist role for the institutional clinical research billing and revenue cycle management within the CTO Clinical Research Budget and Billing (CRBB) program. The position will require experience in systems complexity, including OnCore and its interface with Epic, understanding and operationalizing a billing grid, and other systems designed to improve and enhance institutional and multi‑institutional clinical research billing and post‑award services and support.

Ability to work collaboratively in a group setting in a fast‑paced environment is crucial in this role.

Clinical Trials Office is a central clinical research operation with compliance responsibilities and services across the vast portfolio of clinical trials in UW Medicine. The CTO operation has direct impact on UW reputation with major global biotech and biopharma sponsors, the availability of funded clinical trial opportunities in UW pipeline, and UW patients’ access to novel therapies. In addition, the CTO plays a key role in mitigating institutional financial and reputational risks by ensuring strict compliance with the CMS and the FDA regulations and guidelines.

CTO Clinical Research Billing Team Lead is a key position in maintaining secure and fully compliant CTO operation.

• Research Billing Review
• Ensure charges routed according to study billing grid, and in accordance…