Patient Operations Coordinator

Company Overview

Circadia Health built the world’s first FDA‑cleared, contactless remote‑patient‑monitoring system powered by AI. Our platform detects early signs of medical events such as CHF, COPD exacerbations, pneumonia, sepsis, UTIs, and falls—currently protecting
40,000+ patients every day. Our mission is to enhance patient outcomes and improve healthcare processes by providing cutting‑edge solutions to healthcare providers and patients alike. As we scale our team, Circadia is looking for energetic, personable, and solutions‑oriented individuals driven by creating the ultimate customer experience. Prior experience in healthcare is a big plus, but not required. Our mission is to enhance patient outcomes and improve healthcare processes by providing cutting‑edge solutions to healthcare providers and patients alike.

Circadia Health is revolutionizing remote patient monitoring for post‑acute care and skilled nursing facilities. We are seeking a Patient Operations Coordinator who is passionate about patient care and eager to gain valuable experience in improving patient outcomes. As a Patient Operations Coordinator, you will be instrumental in advancing our mission to improve patient care through innovative remote monitoring solutions. You will lead key aspects of the initial patient visits, ensure their successful completion, and collaborate closely with our interdisciplinary team to ensure the highest standards of care.

• Travel to SNFs: Drive to various skilled nursing facilities within a set region to conduct initial remote patient monitoring visits.
• Patient
  
  Education:
  
  Provide clear and compassionate education to patients, ensuring they understand the Circadia device, the visit and any relevant information to support informed decision making and improved care.
• Schedule: Oversee scheduling and calendar management, ensuring meetings, appointments, and events are organized efficiently to optimize time and workflow for team members and executives.
• Virtual Visit Set Up: Assist with the virtual patient visits, ensuring all necessary technology is functioning properly.
• Technical Support: Troubleshoot technical issues that may arise during virtual visits and assist patients in resolving them.
• Equipment Management: Oversee company equipment and ensure that all items are in functioning condition. Coordinate any necessary repairs for equipment if necessary.
• Excellent Communication
  
  Skills:
  
  Comfortably interact with patients and effectively convey information to enhance their understanding and experience.

• Recent graduate with a Bachelor's degree in a science or health‑related field (e.g., Biology, Chemistry, Health Sciences).
• Familiarity with healthcare settings or experience in patient care is a plus (e.g., internships, volunteer work).
• Must have a valid driver’s license and be willing to drive to various skilled nursing facilities throughout the surrounding Seattle area.
• Ability to practice independently with little or no supervision.
• Comfort using technology such as Google Suite, multiple EMRs, Slack.
• Comfortable in a dynamic and always evolving start‑up environment.
• English required, Spanish preferred.

$60,000 - $65,000 a year