Senior Project Manager

* Serve as a strategic operational lead and oversee all aspects of the TRIAD program, with broad mandate to assess and manage administrative workflows, deadlines, and deliverables across all program elements (Dementia Clinical Training, Teleconsultation, Clinical Dementia ECHO Program, Workforce Development).
* Oversee the operational management for TRIAD Clinical Dementia Training, Teleconsultation, Clinical Dementia ECHO Program, Workforce Development webinars and online trainings, the development, evaluation, and maintenance of systems to manage TRIAD logistics, respond to questions, organize registrations, and collect, assemble, analyze, and report evaluation data.
* Lead development of systems to manage Continuing Education compliance, and other key logistics.
* Communicate with accuracy, precision, and attention to detail. Communications must be compliant with typical contract guidelines of being in plain and clear English.
* Maintain and document expert-level knowledge of all contract issues related to TRIAD to proactively identify risks and guide resolution strategies. Exercise independent judgment in triaging and overseeing day-to-day operations, including:* + Ensure meetings are scheduled, notes taken, and minutes distributed by staff in line with IHS deliverables, and organize and maintain all TRIAD-related records and documentation in Principal Investigators’ preferred format.  

+ Work autonomously with the Principal Investigator, Project Director, IHS leadership, and staff to ensure that all contractual requirements are met in a timely and compliant manner.  + Review daily work updates from multiple team members to ensure accuracy and efficiency.  + Independently draft and edit a variety of communications on behalf of TRIAD leadership.  + Work with TRIAD Dementia Training, Teleconsultation, Clinical Dementia ECHO Program, Workforce Development leads in the preparation, coordination, and timely submission of materials required to meet IHS contract deliverables.  

+ Act as a direct administrative partner to TRIAD leadership and provide consultative support to improve project efficiency.  + With TRIAD leadership, lead weekly meetings, prepare detailed agendas, and action plans.  + Proactively identify workflow gaps or emerging issues, recommend and upon consensus and approval of leadership, implement solutions.
* Maintain timely and direct communication with Principal Investigators, Project Director, and staff within and external to the Department of Neurological Surgery, UW departments, other collaborators, and IHS, as appropriate, to support TRIAD operations.
* Involve TRIAD leadership and department administrative leadership as appropriate to identify and ameliorate operational issues.
* Use independent problem-solving and interpersonal skills to assist with organizational process improvement efforts, identify project issues, solutions, and resources to solve problems. Plan ahead, prioritize, and coordinate activities that have deadlines or are deliverables and alert leadership about upcoming events and deadlines for deliverables and other tasks.
* Manage the administrative and logistical portions of the Clinical Training Programs for IHS/Tribal/Urban Centers personnel, including:* + Manage and provide strong customer service, including course registration, access, and participant documentation.  + Maintain accurate clinical training information on the TRIAD and IHS websites.  + Provide customer service for clinical training program participants.  + Collect, organize, analyze and report evaluation data and provide ongoing quality improvement reports to the Principal Investigators, TRIAD Directors, and training program leads.  

+ Collaborate with training program leads and subject matter experts to develop and execute regularly scheduled quality improvement updates and revisions.  + Provide ongoing documentation and maintenance for courses to ensure compliance with ACCME, ACPE, ACDE, and ANCC accredited units at UW, WSPA, IHS, and/or WSU.  + Manage the electronic files for the program and ensure files are transferred, stored and accessible for the TRIAD clinical training programs in…