TMS Technician

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Seattle, WA, US

Salary Range: $22.00 To $24.00 Hourly

SeattleNTC is hiring for both SEATTLE and BELLEVUE locations!

The TMS Technician/Medical Assistant provides excellent direct patient care through careful administration of TMS and Esketamine

treatments. Monitors patients’ medical symptoms and medications while fielding patient

questions or concerns. Completes clear and accurate charting and documentation, providing

professional communication with patient’s care team. Assists in other patient care tasks such as,

but not limited to, scheduling, updating patient records, and fielding medication refill requests.

Welcomes patients to clinic, creates a therapeutic and compassionate environment

Fields and troubleshoots patient concerns and questions, escalating questions or safety

concerns to supervisor or patient’s provider(s) as needed and when appropriate

Performs chart review, reading progress notes and accurately implementing treatment

plans including, but not limited to, changes in TMS protocols or Esketamine doses

Establishes and maintains professional boundaries with patients, asking for back up or

assistance from supervisor(s) or patient’s provider(s) as needed and when appropriate

Monitors patient’s medical symptoms and medications during treatment appointments,

alerting and coordinating with provider(s) in case of questions or worsening of symptoms

Administers TMS treatments carefully, properly manipulating TMS arm, ensuring

accurate placement of TMS coil and administration of prescribed treatment parameters

Proficient in operating TMS machine and reading TMS protocols, correctly entering

prescribed protocols into machine for treatment

Adequately sets up for and assists in MT procedures, correctly taking measurements and

Performs MT rechecks accurately and timely as needed or as requested by provider

Carefully and accurately takes patients vitals and assists patients in self administration of

Esketamine, documenting time of vitals and administrations of doses

Monitors patient’s medical symptoms (i.e., blood pressure) and side effects (i.e., nausea,

sedation, dissociation) during observation period, alerting and communicating with clinic

warm body provider as needed

Completes REMS enrollment forms and online patient monitoring forms timely and

accurately

Updates medication and inventory logs timely and accurately, communicating with team

members as needed in the event of low drug inventory

Charts for all TMS or Esketamine treatments in Athena and in patient excel logs

Assists patient in completing proper treatment consent and insurance forms, scanning

and uploading to patient’s Athena chart

Writes notes and documentation in patients chart that are clear, concise and accurate,

using correct vocabulary, spelling, and grammar

Patient Care Coordination Tasks:

Checks patients in before appointments and assists in maintaining their schedule,

reminds them of future appointments and helps with rescheduling as needed

Proficient in scheduling tasks such as, but not limited to, scheduling TMS treatment

courses, Esketamine treatments, and follow up office visits per clinic protocols

Monitors patient’s insurance authorizations, alerting PCCs when more authorizations or

authorization extensions are needed, ensuring all treatments are authorized

Completes patient medication refills accurately and timely, following up as needed

Fields outside records and updates patient charts appropriately, uploading, routing, and

communicating in Athena as needed

Fields patient emails and…