Front Desk Agent
Listed on 2025-12-20
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Hospitality / Hotel / Catering
Customer Service Rep, Guest Services
Seattle Airport Marriott
3201 South 176th St
Sea Tac, WA 98188, USA
After landing at Seattle‑Tacoma International Airport, our complimentary shuttle service will take you less than a mile away right to our front door. Westfield Southcenter, the Museum of Flight, and Angle Lake Park are great things to do nearby. Unwind in your spacious room with plush bedding and a flat‑panel TV. Aqua Terra Bar has libations and eats, M Market Coffee Shop will give you a caffeine boost and get your morning started.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best‑in‑class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full‑time benefits package consisting of EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short‑ & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression.
Essential Job Functions- Deliver unparalleled service, courtesy, and care to our guests
- Respond promptly and effectively to guest questions and requests
- Streamline the check‑in and check‑out process for guests
- Answer incoming phone calls with promptness and professionalism
- Excel at multitasking in a dynamic environment
- Resolve guest concerns with attentive service recovery
- Ability to lift, carry, push or pull 10 lbs
- Primarily standing for majority of shift
- High school diploma or its equivalent
- One year of Front Desk experience in hotels preferred
- One year of experience working in customers service or a guest‑facing role required
- Full understanding and comfort working on a computer with MS Suite‑Outlook, Word, Excel
- Previous experience with hotel PMS systems a plus.
1 year:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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