Banquet Manager

Catering Sales Manager at Seattle Tennis Club

The Seattle Tennis Club, located in Madison Park on Lake Washington, offers a unique club experience with 19 tennis courts, a gymnasium, massage room, pool, and more. The venue hosts the Washington State Open annually and operates seasonally from June to October.

• Event Planning and Coordination
  • Ensure BEO has all event details and gathered by the Catering & Events Sales Manager.
  • Assist in planning and organizing event timelines, including setup, service, and breakdown.
  • Coordinate with culinary, service staff, audio‑visual, and facilities for smooth execution; participate in weekly BEO meetings.
• Staff Management
  • Recruit, hire, train, and supervise banquet staff, including servers, bartenders, and event setup personnel.
  • Schedule staff shifts and assign duties for each event, ensuring adequate coverage.
  • Conduct bi‑annual staff meetings for training and performance communication.
• Banquet Operations Management
  • Oversee banquet setup, table arrangement, décor, and audio‑visual requirements.
  • Ensure compliance with health and safety regulations and club policies.
  • Monitor quality of food, beverages, and service; make adjustments to maintain high standards.
  • Address guest concerns or special requests promptly.
  • Maintain monthly inventory of supplies, equipment, and decorations.
  • Monitor and control expenses, including labor costs and supplies.
  • Ensure accurate billing and payment collection for banquet services.
• Customer Service & Relationship Management
  • Provide exceptional customer service to members, event hosts, and guests.
  • Build and maintain strong relationships, anticipating needs and preferences.
• Event Marketing and Sales Support
  • Collaborate with marketing and sales teams to promote banquet services.
  • Participate in site visits, showcase facilities, and attend industry events.
  • Provide input on menu development and pricing strategies.

• Life insurance, long‑term care insurance, and long‑term disability.
• 401(k) retirement program with up to 50% match after 60 days of employment.
• Employee holiday bonus fund.
• Continuing education program.
• Fitness reimbursement program.
• Pro shop discounts.
• 8 paid holidays, 2 personal days, and sick time.
• Jury duty and bereavement pay.

Pay Range: $65,000 – $85,000 DOE

FLSA Status: Full‑time – Management