Human Resources Manager

Are you the HR pro to call when things get complicated?

Join Avenue5 as a human resources manager to lead investigations, manage performance, and work with our leaders to support 800+ associates.

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:

• Listen to our associates, recognize them, and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates’ successes and encourage them to raise the bar even higher

The human resources manager is responsible for the strategic and hands‑on full‑cycle human resources support to our corporate and property associates within their assigned region. This role executes human resource initiatives, provides internal customer support, and drives functional excellence and process improvement. The human resources manager leads associate investigations and partners with key leadership, as appropriate, to counsel associates through challenging situations by applying comprehensive knowledge and human resource policies and procedures.

• Ability to understand business objectives and recommend both established and new approaches to reinforce policies and procedures
• Manage complex associate relations cases by leveraging the expertise of outside counsel, in addition to collaborating with leadership to determine the efficacy of the outcome
• Proactively assess all associate relations cases for risk and consistency
• Analyze moderate to complex investigations in a variety of matters, including violation of organizational policies or procedures, perceived unfair treatment, and unlawful workplace activity
• Partner with 3rd party unemployment supplier to compile all relevant documentation regarding an associate’s departure from the company
• When applicable, represent the organization in unemployment hearings and court cases
• Ability to successfully monitor the pulse of the associates to ensure a high level of engagement
• Develop strong relationships with peers and leadership to develop solutions and efficiencies, collaborate and share best practices, and elevate issues appropriately to support leadership needs
• Support associates and leadership through the performance evaluation process and training and development
• Stay abreast of all federal, state, and local employment and industry‑specific laws as it pertains to the Avenue5 workforce
• Perform other duties as assigned

• Bachelor’s degree is required
• Five or more years of experience in human resources is required
• Three to five years of experience in multi‑family property management is preferred
• Certification in human resources (HRCI or SHRM) is preferred
• Three to five years of direct management experience is preferred
• Five or more years of experience in managing, expanding, and developing relationships with clients at a senior level is required
• Participation in industry groups is preferred

• Comfortable with a high‑volume workload and solution‑focused
• Strong understanding of human resource industry trends, issues, and emerging technology
• Track record of accomplishments and high‑impact results
• Ability to work independently and prioritize effectively in a fast‑paced environment
• Intermediate to advanced level knowledge of MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions)
• Ability to meet deadlines
• Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
• Excellent written and verbal communication skills
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned

• Required to maintain a regular schedule which may also require working outside of regular schedule, weekends, and non‑traditional holidays
• Ability to travel (including overnight) up to 5%