Sr. Event Technology Project Coordinator

Sr. Event Technology Project Coordinator

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Job Title: Sr. Event Technology Project Coordinator

Group/Team: Event Technology & Registration

Reports to: Manager or Sr. Manager (Event Technology & Registration)

Location: Remote within United States

Status: Full-time, Salaried, Exempt

Travel Requirements: 20%, domestic/international (passport required)

The Sr. Event Technology Project Coordinator will serve as a lead on small-to-medium scale events simultaneously, as well as in a support capacity on medium-to-large scale events. This role is responsible for supporting and project managing event registration and attendee-facing digital platforms. This entails working with clients and other stakeholders to scope, build, launch and maintain digital event experiences and actively managing the attendee registration process.

The Sr. Event Technology Project Coordinator will support event attendees through customer service and manage attendee data and reporting. This role will also support and manage onsite operations for related work streams, including badge pick-up/attendee check-in, attendee help desk, session scanning deployment, and content management functions through session catalogs and mobile apps.

This is an internal and client-facing role, working alongside Opus Project Managers, Technical Architects, Housing Managers, and Attendee Support team members, as well as external partners. The Sr. Event Technology Project Coordinator may fill support roles, workstream lead roles, or lead small project teams within Event Technology & Registration. This role requires the ability to independently manage own work and the ability to manage a small team’s deliverables over extended planning cycles.

The Sr. Event Technology Project Manager will ensure planning deadlines are proactively met, budgets are maintained, Opus and client processes are implemented, and client needs are anticipated and exceeded.

• 2–3+ years of experience in a relevant role is required, with preference for experience in corporate events with tools:
  Rain Focus, Stova, Swoogo, Bizzabo, Cvent, Eventbase, Airtable
• Proven experience in coordination of projects or events successfully from concept to execution
• Bachelor's degree from a four-year institution is preferred

• Lead the planning, execution, and closeout of attendee-facing event technology projects including registration, session scanning, and customer service
• Work as lead on small-to-medium events and in support roles on large programs
• Understand all work streams supported by Opus Event Technology & Registration and partner effectively with team members
• Independently manage assigned tasks on multiple concurrent projects
• Act as primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration work streams
• Demonstrate proficiency in digital platforms and tools; advise on configuration best practices
• Develop, maintain, adhere to, and drive workback schedules
• Manage documentation and content for platform/tool builds with detailed technical specifications and project plans
• Participate in team and client meetings; able to lead recurring client meetings
• Identify risks and develop mitigation strategies; escalate critical issues as appropriate
• Deliver projects within time and budget
• Oversee standard onsite deployments and support complex onsite deployments in related work streams
• Contribute to internal resources and suggest process improvements
• Note:
  
  May be placed in staffing assignments including project management/support, registration management/support, housing management/support, and customer service

• Supervises work of project team members from Event Technology & Registration
• Oversees work of temporary staff deployed onsite at events

• Strong critical thinking, organizational, analytical and problem-solving skills
• Effective time management to meet deadlines and support team deliverables
• Confident communicator with strong verbal, written, and presentation skills
• Excellent documentation skills
• A…