Senior Technical Program Manager II, R&D Operations

Senior Technical Program Manager II, R&D Operations

Seattle, WA (hybrid)

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare
, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best‑in‑class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Senior Technical Program Manager II will lead cross‑functional technical initiatives that are essential to delivering scalable, high‑impact product outcomes. You’ll work closely with product managers, engineers, designers, and cross‑functional stakeholders to architect, plan, and execute complex technical programs. This role requires a strong systems mindset and the ability to navigate ambiguity while structuring execution across multiple teams and technical domains.

This role demands both technical depth and program management rigor to bridge strategy with execution and deliver measurable business impact.

Candidates located in New York City or San Francisco may work in‑office at our headquarters up to three times per week.

• Drive end-to-end technical program execution
  :
  Plan, manage, and deliver cross‑functional initiatives across product, engineering, and partner teams, ensuring predictable and scalable outcomes.
• Own engineering operations systems and tooling
  :
  Manage and optimize the tech stack supporting engineering productivity (e.g., Jira, Applause, internal DX tools), ensuring reliability, usability, and adoption.
• Ensure senior leadership and stakeholder alignment and transparency
  :
  Drive communication across engineering, product, and business leaders, continuously integrating feedback to maximize program impact – up to executive leadership reporting and decision alignment.
• Manage risks and dependencies
  :
  Proactively identify technical risks, operational inefficiencies, and cross‑team blockers, and drive resolution or trade‑offs.
• Implement scalable processes
  :
  Establish frameworks for reporting, retrospectives, and continuous improvement that increase both delivery reliability and engineering productivity.
• Enhance developer experience (DX):
  Partner with engineering teams to streamline workflows, reduce friction, and improve developer velocity through automation, tooling, and process improvements.

• Technical programs are delivered on time and within scope
  , with clear milestones, owners, and measurable outcomes
• Engineering systems and tools are reliable, efficient, and widely adopted
  , improving visibility, reducing operational overhead, and enabling teams to move faster.
• Engineering teams operate with greater efficiency
  , unblocked by operational issues and supported by improved developer experience.
• Clear alignment to company strategy
  , with visibility into progress, risks, and technical trade‑offs via consistent reporting.
• Stakeholders trust you as a source of clarity, accountability, and operational excellence
  , enabling informed, fast decision‑making.
• Continuous improvement is embedded in culture
  , with tooling enhancements, automated workflows, and…