Senior Director, Product Management - Commercial Excellence

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You’ll join the Product, Practice and Knowledge (PPK) group as part of the Commercial Excellence Practice. Over the past two decades, Bain has formalized industry and capability areas, internally known as "Practices", integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of the Practice is to drive commercial growth, build and deepen Bain’s expertise, and continually innovate to ensure Bain is best positioned to solve clients’ most pressing challenges.

The Senior Director of Product Management is part of the leadership team of the Commercial Excellence Practice and leads a cross‑functional team in building AI/tech products, collaborating closely with Vector, the Core Innovation Team, among others.

We have moved rapidly to pioneer the use of state-of-the‑art proprietary AI tools, now deployed worldwide to equip our 19,000‑strong multi‑disciplinary teams with a powerful suite of AI technology. We’ve also made 15 key AI‑powered tools and solutions, and more than 200 additional AI‑led innovations, available to our teams to enhance efficiency, productivity, and effectiveness.

• Own the outcome-based roadmap for AI/tech products in the portfolio – grounded in client/user needs, technical constraints, and future-back vision
• Stay on top of industry and technology trends and the competitor ecosystem, balancing what's possible with what serves the Solution vision and maintaining a PoV on build/buy/partner
• Role model continuous AI/tech innovation by leading discovery efforts to test hypotheses, validating what's valuable for clients/users, and turning Bain IP and insights into tangible products and client-facing offerings
• Mentor a team of product managers that lead individual innovations and build a high-performance culture
• Define and execute quarterly objectives and key results, continuously measuring and reporting on progress and direct decisions on the product backlog, positioning, budgeting, pricing, and go-to-market strategy

• Drive AI/tech innovation throughout the product lifecycle:
  • Ideate + discover with internal stakeholders, potential clients and users
  • Test + learn with Lighthouse clients (leveraging insights to generate IP and data assets)
  • Scale successful innovations to drive consulting revenue and client outcomes
  • Evolve to stay differentiated and market competitive
  • Measure + collect continuous feedback internally and externally
• Deliver cross-product strategic initiatives, reporting progress and outcomes to senior leadership
• Draft business plans for new innovations that demonstrate compelling value proposition and ROI to secure internal funding
• Draft business plans that demonstrate compelling value proposition and ROI to secure internal funding
• Ensure consistency with firmwide best practices and policies related to data governance and infrastructure
• Lead demos and establish credibility with client CTOs / CDAOs

• Collaborate closely with the Global Solution Leader to:
  • Develop evergreen 3-year Solution strategy and plan, including supporting technical roadmap
  • Make build/buy/partner decisions
  • Deliver offerings that clients value and that differentiate Bain in the market
• Drive consulting revenue and growth for the Solution
• Share and leverage best practices (process, data,…