Marine Engineer
Listed on 2025-12-19
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IT/Tech
IT Support, Technical Support, Systems Engineer
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Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Position Overview:
Navico Group is looking for a Commercial Marine Specialist to support our global commercial marine customers. This role is ideal for a skilled marine electronics professional who thrives in a fast-paced, customer-focused environment and enjoys solving complex technical challenges.
In this role, you will:
- Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support.
- Support customer satisfaction by assisting with escalations, working closely with authorized service agents, and ensuring timely resolution of service issues.
- Perform remote troubleshooting, document cases in CRM systems, and analyze service trends to improve support quality.
- Collaborate with internal teams to enhance training materials, service documentation, and operational processes.
This is a hands‑on technical role with global exposure, offering the opportunity to make a direct impact on customer experience and contribute to Navico Group’s reputation for excellence in marine electronics.
Essential Functions:
- Technical Mastery: Deep experience in marine navigation and electronics (installation, diagnostics, NMEA CAN‑BUS, RADAR, and Autopilot), with certifications like ABYC, NMEA, MEI, and ideally FCC GROL or GMDSS.
- Customer‑Centric Leadership: Proven ability to manage service escalations, coordinate with global partners, and deliver high‑touch support.
- Operational Agility: Skilled in ERP systems (Syte Line), CRM platforms (Microsoft Dynamics), and logistics coordination.
- Global Perspective: Willingness to travel (50%), handle international documentation, and support diverse customer bases.
- Collaborative Spirit: Strong communicator, team player, and proactive problem‑solver with a bias for action and ownership mentality.
Required Qualifications:
- 4+ years of experience in installation, repair, maintenance, and support of commercial marine navigation and communication equipment.
- Practical computer application literacy (including Microsoft Office Suite, ERP system, and ability to learn internal systems).
- High‑School Diploma/GED.
- ABYC, NMEA, and MEI Certified.
- Mastery of basic marine electronics installation practices.
- Ability to travel domestically and internationally.
- Ability to acquire a TWIC (Transportation Worker Identification Credential).
- Prior experience with Navico support or Simrad On‑Board Service.
- Ability to lift 50lbs.
Preferred Qualifications:
- FCC: GROL License.
- GMDSS (DM) License.
- Bilingual in Spanish and English.
- Familiar with Navico Gyro Exchange Program.
- Ability to process customs documents and information for international return.
Working Conditions:
- Mainly indoors in a seated position.
- Some outside in varying weather conditions.
- Ability to stand for longer periods of time onboard boats.
- Travel up to 50% of the time.
The anticipated pay range for this position is $57,700 – $104,300 annually. The actual base pay offered will vary depending on multiple factors including job‑related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high‑quality benefits offerings, including medical, dental, vision, paid vacation, 401(k)…
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