Senior Fiber Program Technologist

We are looking for a creative, accomplished, and enthusiastic Senior Fiber Program Technologist (IT Professional –

B) to join a diverse team of information technology professionals that design, operate and maintain the City’s core Fiber Optic and Copper Outside/Inside Plant Infrastructure. This team is the Lead agency for the Fiber One consortium within the King County area and beyond.

The City of Seattle is creating the civic technology foundations that help our community thrive through our One Seattle vision and initiatives.

As the largest city in the Pacific Northwest and the 17th largest in the nation, the City manages an extensive array of services and infrastructure. With a budget of over $8 billion and 13,500 employees, we serve 816,000 residents and over 50,000 businesses across 83 square miles. That is 860,000+ thousand reasons to excel every day!

We are proud that Seattle is a hub of innovation and culture. The City aspires to reflect that spirit in our municipal services. For our Seattle Information Technology team, we play a role in enabling smart, equitable, and responsive services for City employees, Seattle residents, and local businesses. We work to unleash our community through technology solutions, infrastructure, and well‑executed projects that are secure and resilient.

We invest in open access to City information, privacy and responsible technology use, digital access, collaboration, customer service, and strategic planning, and we are a leader in local government progress toward responsible AI adoption. These are Seattle’s values in action.

Our work is powered by people who share a mission of public good and care about being great in their professional fields together. We foster a culture of collaboration, continuous growth, shared high standards, and a flexible and empowering workplace for all team members.

The Senior Fiber Program Technologist reports to the Core Communications Services Manager in the Security and Infrastructure Division. The successful candidate will contribute to a wide range of activities including fiber network design, documentation, installation, and upgrade projects. This role also involves investigating, diagnosing, and resolving issues related to Outside Plant (OSP) and Inside Plant (ISP) fiber infrastructure—during both regular business hours and evenings/weekends as needed.

This position plays a critical role in responding to and resolving high‑severity network incidents. It requires strong troubleshooting abilities, effective communication, and crisis management skills. The technologist serves as a key point of contact for internal teams, external agencies, contractors, and vendors.

This position supports the City’s larger public‑safety support strategy by ensuring the reliability, security and capacity of fiber optic network infrastructure, enabling fast and efficient emergency response, critical communications, and essential city operations.

• Leads and execute assigned projects and deliver services in accordance with established objectives.
• Design, document, and oversee the installation, maintenance, and repair of the City’s enterprise fiber network in accordance with approved standards.
• Generate and maintain technical documentation including fiber network designs, route maps, and splicing diagrams.
• Utilize and maintain OSPInsight for fiber documentation, ensuring integration with the City’s ESRI GIS software.
• Create and maintain standard fiber hardware and materials lists for use within OSPInsight software and AutoCAD, and Microsoft Office applications. Maintain Fiber One partner documentation, including strand ownership records in AutoCAD and OSPInsight.
• Oversee and support planned network upgrades and maintenance work, minimizing service disruptions, including overseeing the work of outside contractors and internal City of Seattle cabling technologists.
• Follow defined communication procedures for maintenance outages and incident response.
• Prepare, submit, and track field work permits.
• Act as a point of contact for internal and external stakeholders to elevate technical issues and communicate…