Senior Systems Engineer

Senior Systems Engineer

Evergreen Treatment Services (ETS) – Hybrid in Seattle: 3 onsite days, 2 days WFH.

Compensation: $101,700 – $160,000 annually.

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization‑wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Provide high‑level technical support for mission critical Azure cloud environment and Azure VMs.
• Configure and manage Crowd Strike, Proofpoint, KnowBe4, and other cyber security products.
• Independently resolve issues escalated by IT staff and make decisions based on critical thinking.
• Migrate Microsoft Active Directory to Microsoft Entra  manage Azure cloud identity.
• Ensure availability of network/Azure cloud environment and application uptime in accordance with ETS IT policies.
• Effectively manage IT projects, work with vendors, and communicate with stakeholders about project status.
• Perform system backups and recovery; maintain data files and monitor system configuration to ensure data integrity.
• Manage Cisco Meraki MX and MR devices via Meraki admin portal.
• Review diagnostics and assess the functionality and efficiency of IT systems.
• Review, validate, and deploy software updates during application rollouts to production environment.
• Support other IT staff when they need to troubleshoot application issues that might be related to network/server backend.
• Monitor network/virtual server performance and make improvements necessary.
• Set up and maintain Microsoft Defender/Sentinel to monitor and safeguard ETS assets.
• Configure, monitor, maintain, and manage applications such as Microsoft Entra , Microsoft 365 Exchange Online, Office 365, SharePoint, Teams Phone, Microsoft Defender (for endpoint, Office 365, identity, and cloud apps).
• Data loss prevention (DLP) policy creation and management.
• Data security posture management for AI.
• Prevent virus/malware infections (including intrusion by hackers or malicious software) in ETS system network.
• Be a member of the ETS information security team.
• Evaluate new technology and recommend hardware, software, and application upgrades to ensure the availability, continuity, and security of data for ETS.
• Monitor and survey trends, emerging technologies, issues, and approaches in healthcare information technology (HIT) to proactively innovate.
• Use strong communication and collaboration skills to coordinate the activities of IT Department with those of other departments within the organization by conferring with stakeholders at every level; communicate orally and in writing complex issues, conclusions, and decisions.
• Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the program, department, and/or organization’s initiatives, goals, and strategies, and mission through a spirit of service, teamwork, and respect.
• Attend all required training and safety meetings; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports as required; and follow all safety and health guidelines, practices, policies, procedures and actively support and participate in the Emergency Preparedness Program and tasks.
• Comply with applicable federal, state, and local laws and regulations, ETS policies and procedures, including ETS Privacy, Security and Compliance policies and procedures, and the Federal Tort Claims Act (FTCA).
• Actively participate in Quality Improvement programs and activities; initiate Quality projects and/or process improvement to attain quality service delivery.
• Other duties assigned by the supervisor.

Note:

New and/or different duties and responsibilities may be assigned to this job at any time.

• A bachelor’s degree from an accredited university in computer science, information systems, or related fields…