IT Specialist

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.

KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.

This is an in-person position in our Seattle, Washington office.

Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance

Support IT-led projects and system rollouts in a hands-on environment

Troubleshoot user access issues on company devices

Provide technical support for video conferencing systems and meetings

Deliver user training on tools, applications, and IT policies

Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution

Research, evaluate, and recommend new technologies to improve IT processes

Create, update, and manage IT process guides and training resources

Provide IT support and onboarding for new and existing employees

Assist with implementing and monitoring IT security measures

Travel to KBC offices as needed to provide onsite support

Strong understanding of IT asset management and lifecycle processes

Proficiency with Microsoft 365, Windows and macOS environments, and video conferencing platforms

Familiarity with IT security best practices and access management

Excellent communication skills with the ability to train and support non-technical users

Strong problem-solving skills with the ability to prioritize multiple requests

Experience working both independently and collaboratively across teams

Bachelor’s degree in Information Technology, Computer Science, or a related field

3+ years of experience in IT support, systems administration, or a related role

The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.