Partner Operations Manager, Prime Video

Partner Operations Manager – Prime Video

How often have you had an opportunity to be at ground zero of a disruptive, fast‑growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast‑growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach.

If this sounds interesting, come build the future of streaming entertainment with us!

• Own partner performance metrics, hold partners accountable to Amazon delivery specifications, and continue to raise the bar on partner performance
• Build strategic partner relationships with partner executive teams, consistently leaving it better than you found it
• Contribute to defining product value propositions, advantages, and limitations
• Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented
• Drive operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation

Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams.

Drive partner adoption of the digital supply chain roadmap, gain alignment across multiple key stakeholders, and execute on goals.

Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices.

Streamline business and technology solutions that strengthen our partnerships while advancing our services.

Work effectively in a team environment and cross‑functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product.

Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction‑free self‑service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

• Bachelor's degree in a relevant field or equivalent work experience
• Strong attention to detail, end-to-end ownership, and driving results
• Strong verbal/written communication, including an ability to effectively communicate with both business and technical teams
• Experience leading cross‑functional teams to deliver products and projects on tight deadlines
• Experience coordinating complex program development cycles
• Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
• Experience managing, analyzing, presenting, and communicating relevant results to senior management

• Experience in Digital Supply Chain, Account Management, Partner Management, Operational Management, or Business Development within large global organizations
• Demonstrated ability to work cross‑functionally with engineering, design, and marketing/business counterparts to deliver online products/services
• Advanced skills and experience with Excel and Access, or similar database
• Ability to understand customers and their behavior in order to drive new feature development
• Exceptional interpersonal and communication skills, including effective writing and speaking skills
• Advanced ability to draw insights from data and clearly communicate them (verbal/written) to stakeholders and executives as required
• Broad commercial awareness developed in a fast‑moving environment
• Be self‑driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
• Master’s degree

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and…