Senior Systems Engineer

Description

Job Title - Senior Systems Engineer Location - Hybrid - 3 days onsite at our Seattle clinic/2 days WFH Compensation - $101,700 - $160,00/annual Working at Evergreen Treatment Services makes a big difference in our community!

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.
• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.
• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization’s essential work.

This dynamic position plays an important role in helping ETS accomplish our mission!

Job Summary:

• The Senior System Engineer role is part of the IT team that supports ETS’ mission through the use of technology and health information.
• This position provides high‑level technical support for ETS/REACH IT infrastructure: configures, administers, maintains and supports Azure cloud environments that serve mission critical applications and Azure virtual machines. This position will manage Azure Entra , Microsoft 365, Windows servers and Microsoft Active Directory domain including GPO, DNS, DHCP, etc. Additional responsibilities include network and server maintenance, backup/restoration, disaster recovery, cyber security, system performance, and business continuity.

What

you contribute to this role – Responsibilities:

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization‑wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Provide high‑level technical support for mission critical Azure cloud environment and Azure VMs.
• Configure and manage Crowd Strike, Proofpoint, KnowBe4, and other cyber security products.
• Independently resolve issues escalated by IT staff and make decisions based on your critical thinking.
• Migrate Microsoft Active Directory to Microsoft Entra  manage Azure cloud identity.
• Ensure availability of network/Azure cloud environment, and application up‑time in accordance with our IT policies.
• Effectively manage IT projects, work with vendors, and communicate with stakeholders about project status.
• Perform system backups and recovery; maintain data files and monitor system configuration to ensure data integrity. Manage Cisco Meraki MX and MR devices via Meraki admin portal.
• Review diagnostics and assess the functionality and efficiency of IT systems.
• Review, validate, and deploy software updates during applications rollout to production environment.
• Support other IT staff when they need to troubleshoot application issues that might be related to network/server backend.
• Monitor network/virtual server performance and make improvements necessary.
• Set up and maintain Microsoft Defender/Sentinel to monitor and safeguard ETS assets.
• Configure, monitor, maintain, and manage applications, such as:
  Microsoft Entra , Microsoft 365 Exchange Online, Office 365, SharePoint, Teams phone, Microsoft Defender (for endpoint, Office 365, identity, and cloud apps), etc.
• Data loss prevention (DLP) policy creation and management.
• Data security posture management for AI.
• Prevent virus/malware infections (including intrusion by hackers or malicious software) in ETS system network.
• Be a member of the ETS information security team.
• Evaluate new technology and recommend hardware, software, and application upgrades to ensure the availability, continuity, and security of data for…