IT Business Systems Specialist

Information Technology Specialist

Base pay range: $29.00/hr - $31.00/hr

D.A. Davidson Companies is an independent, employee‑owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business with the highest standards of integrity and ethics, delivering outstanding service to our clients, and supporting a friendly, open, and supportive culture. We value candid communication and productive engagement that helps each of us succeed. In addition to strengthening our clients’ financial well‑being, we give back to local communities and consider this a core value.

Learn more about our culture and impact in our latest annual report.

The position will manage and maintain an Application Maintenance and Support Model for our enterprise platforms, including HRIS/HR platforms and ERP/financial systems such as Workday, Microsoft Dynamics GP, and other corporate applications. The employee will balance daily operations across these critical platforms used across multiple business units, while maturing support models and developing application roadmaps. Daily operational oversight will include incident management, user provisioning and maintenance, audit assistance, and reporting of issues and enhancements to IT Management teams.

The position reports to DA Davidson IT but works closely with the various business units to assist in projects and initiatives that provide efficiencies and further integration into the cloud strategy. This role requires extensive contact with senior management, external partners, and IT staff to identify opportunities, research upcoming releases, and evaluate feature impacts across platforms.

• Bachelor’s degree in information systems, Computer Science, or a related field; or an equivalent combination of education and experience.
• ITIL v4 Foundations certification within one (1) year of hire date. Training and materials will be provided.
• Several years of experience supporting enterprise business applications in a mid‑sized or large organization, preferably with direct experience administering HRIS/HR platforms (Workday) and ERP/financial systems (e.g., Microsoft Dynamics GP) and other corporate applications.
• Strong understanding of enterprise application support and integration concepts, including data workflows or integrations between systems.
• Ability to interpret and create technical documentation and business process workflows.
• Familiarity with Workday (or similar HRIS) configuration and security setup, and with Dynamics GP (or similar ERP) administration is highly desired.
• Solid knowledge of application security best practices – able to manage user roles, permissions, and segregation of duties within enterprise systems.
• Awareness of data privacy and compliance requirements when handling HR and finance data.
• Experience conducting or supporting audit processes for system access or data accuracy is beneficial.
• Demonstrated ability to troubleshoot complex issues across multiple systems and find root causes efficiently.
• Proactive identification of system risks or inefficiencies and adept at researching and implementing solutions or workarounds.
• Excellent communication skills, both written and verbal.
• Capable of translating technical information into business‑friendly language.
• Proven ability to work collaboratively with cross‑functional teams.
• High degree of self‑motivation and ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail, especially when managing system changes or simultaneous projects.
• Able to adapt quickly to changing priorities or regulatory requirements in the corporate environment.

• Monitor and communicate upcoming changes to enterprise platforms, ensuring stakeholders are informed and prepared.
• Collaborate with IT Risk teams to implement and maintain role‑based access controls (RBAC), including automation of entitlement management.
• Develop and maintain technical documentation, highlighting integration points and infrastructure dependencies.
• Identify and participate in relevant communities, workshops, and training to stay ahead of platform trends and updates.
• Coordinate…