Program manager, Data Literacy; Seattle, WA

program manager, Data Literacy (Seattle, WA)

Join to apply for the program manager, Data Literacy (Seattle, WA) role at Starbucks

This role sits at the heart of our Data & Analytics organization, a team dedicated to transforming how data empowers decision‑making across the company. Our mission is to make data accessible, understandable, and actionable for every partner, driving a culture of data‑driven decision‑making at scale.

$/yr - $/yr

• Design and lead enterprise‑wide data literacy programs, enabling partners to confidently use data and analytics in their daily work.
• Develop and deliver training programs and learning curricula focused on data governance, analytics tools, and best practices to improve data fluency across the organization.
• Create communication strategies and change management plans to drive adoption of data‑driven practices and foster a culture of curiosity and learning.
• Partner with business and technology teams to embed data literacy into onboarding and role‑based learning, ensuring alignment with organizational priorities.
• Measure program success through engagement metrics and feedback loops, continuously improving offerings to meet evolving business needs.
• Advocate for data governance and cataloging practices, helping partners understand the value of metadata, classification, and stewardship.
• Stakeholder engagement & influence, engaging with stakeholders and senior leaders to champion data literacy as a strategic priority.

• 5+ years of experience in program or project management within technology, data, or analytics environments.
• Experience designing and delivering training or enablement programs for technical and business audiences.
• Strong understanding of data governance, metadata management, and analytics platforms (e.g., Databricks, Collibra, Azure).
• Proven ability to lead cross‑functional teams and drive cultural change initiatives.
• Excellent communication and facilitation skills, with the ability to simplify complex concepts for diverse audiences.

• Bachelor’s degree in Information Systems, Data Science, Business Administration, or related field;
  Master’s degree preferred.
• Certifications in Project Management (PMP, PgMP) or Agile/Scrum.
• Familiarity with change management frameworks and adult learning principles.
• Leadership and Communication:
  Leads by example with confidence, a positive attitude, patience, honesty, integrity, and a strong sense of commitment.
• Ability to ‘read the room,’ navigate program and project engagements efficiently and effectively.
• Skilled in engaging in difficult conversations that result in positive, actionable outcomes.
• Ability to navigate complex and diverse landscapes effectively.
• Seeks and provides honest, transparent feedback.
• Ability to build and lead high‑performing project teams.
• Sets expectations and holds individuals and teams accountable to commitments.
• Drives decision‑making that favors compromise and alignment over consensus‑building.
• Strong facilitation skills; adapts approach to different types.
• Excellent written and verbal communication skills.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

You will also have access to a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement. Starbucks will…