Business Intelligence Senior Manager, Lead Member

Job Category

Development & Strategy

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Business Intelligence Senior Manager, you will deliver key insights and analyses that help Salesforce leaders and teams make key decisions that shape strategy, operations, the way we develop products, the way we interact with customers, and much more. You will acquire deep knowledge and understanding of Salesforce products and business goals, build and manage cross-functional relationships, and communicate through digestible, relevant, and actionable storytelling.

You will manage data and insights to deliver data products, such as dashboards, ML apps, automation, and much more. You will use business thinking, engineering skills, statistical techniques, and data science practices to wrangle data and deliver relevant and trustworthy insights.

• Hands‑on analyst: generate insights to accelerate business growth by acquiring and cleaning data from multiple sources, structuring and building data models, analyzing to generate insights, and distributing those insights to business leaders.
• Strategic problem solver: understand the big picture context of your business and translate business challenges into an analytical plan, thinking creatively to craft quick, effective solutions.
• Relationship builder: develop relationships and collaborate with teams to understand business problems and create and implement an analytical plan; comfortable delivering insights to an executive audience.
• Cross‑functional partner: partner with engineers and product managers to instrument, acquire, develop, and structure data assets critical to measuring the success of our products; identify internal and external collaborators to curate data assets and produce actionable data insights and products.
• Data champion / data lover at heart / data evangelist: support the expansion of Salesforce data culture by growing new relationships, integrating or designing new tools, and improving team processes.

• 5–10 years of experience in data analytics or data science or a master’s degree in data science, statistics, applied mathematics, analytics or a related field, or equivalent alternative education, skills, and practical experience.
• Proficiency in common analytical programming languages (e.g., Python or R) and SQL.
• Familiarity with end‑to‑end data development, including data model design, quality review, deployment, and maintenance.
• Proficiency in telling data stories in a wide range of formats, including slides, charts, and dashboards (Tableau), and ability to articulate business impact.
• Ability to plan projects in detail, set schedules, coordinate resources across product and engineering teams, complete projects end‑to‑end, and meet timelines and quality expectations.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future—and redefine what's possible—for yourself, for AI, and the world.

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