Site Reliability Engineer - USDS

Responsibilities

• Develop and maintain automation procedures to maximize system efficiency and minimize human intervention.
• Work closely with software engineering teams to design, deploy and operate elements to ensure that systems are functionally robust.
• Ensure system scalability to handle growth in web traffic and data.
• Implement monitoring tools and set up metrics to keep track of system health and performance.
• Participate in on-call rotations, assist with incident management, and diagnose, resolve, and prevent production issues.
• Conduct performance tests to find and address system bottlenecks.
• Collaborate with teams across the organization to define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs).
• Practice sustainable user support, incident response, and blameless postmortems.

Creation is the core of Tik Tok’s purpose. Our platform is built to help imaginations thrive. We inspire creativity and bring joy—a mission we all believe in and aim towards every day. We view every challenge as an opportunity to learn, innovate, and grow as one team. At Tik Tok, we create together and grow together. That’s how we drive impact—for ourselves, our company, and the communities we serve.

Join us.

Tik Tok is the leading destination for short‑form mobile video. U.S. Data Security (USDS) is a subsidiary of Tik Tok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our teams span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

• Bachelor’s degree in Computer Science, Information Technology, or a related field with 3+ years of experience.
• Proven work experience as a Site Reliability Engineer, Systems Engineer, or similar software engineering role.
• Proficient knowledge of high‑level programming languages (e.g., Python, Go, Java, and Shell script).
• Experience in network architecture, database modeling, cloud systems and large‑scale distributed systems.
• Strong understanding of Linux operating systems and open‑source technologies.

• Experience with containers and container orchestration platforms such as Docker, Kubernetes or equivalent.
• Knowledge of monitoring tools and methodologies (e.g., Prometheus, Grafana).
• Excellent problem‑solving skills, strategic thinking, and a strong ability to debug complex systems.
• Exceptional communication skills and the ability to effectively collaborate with cross‑functional teams.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and foster an environment that reflects the many communities we reach.

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Compensation Description (Annually):
The base salary range for this position in the selected city is $129,960 - $246,240 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

• Associate

• Full‑time

• Engineering and Information Technology
• Software Development