Solution Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure
Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Solutions Architect Office hybrid in Dallas preferred, Indianapolis, Seattle or McLean, VA
** This candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirements for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL  documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV.

You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.
** Have you mastered the balance between creativity and technology?

Are you looking to join a technical team trusted to deliver critically important business services that help scale the organization and create unprecedented business value? Do you want to be part of a business that's improving the state of the world and creating equality for all?

The Salesforce Digital Enterprise Technology (DET) is looking for a Solution Architect in Public Sector Architecture Team. This is a key role responsible for architecting scalable solutions for sophisticated projects/problems in Sales and Revenue Business Domain with extensive solid understanding of Salesforce C360 platform, Data Cloud, Experience Cloud, Heroku, Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, Tableau, Mule Soft and Slack product offerings

Architect will work with multi-functional business partners, engineers, product managers and strategic vendor partners to design systems aligned to business strategy with a vision for multi year technology roadmap. Deeper business understanding with experience in Sales, Sales Support, Sales Enablement, Sales Compensation and Revenue business domains from Lead to Cash function is preferred.

Responsibilities
- Develop architecture artifacts to improve business architecture, with a focus on innovation and agility.
- Align BT strategy and planning with application development and business roadmaps.
- Provide ongoing architecture review and design support to multi-functional teams.
- Liaise with management and domain experts across the industry and within the organization to accomplish objectives.
- Systems Design:
Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks. Ensure that the system design balances functional, service quality, monitoring, observability, security, and systems management requirements.
- Buy/Build Decision Leadership:
Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands-on execution where needed.
- Define, maintain, and manage architecture models, frameworks and artifacts (e.g. current and future state application architecture diagrams, data models, etc.).
- Business Process Improvement:
Analyze multi-functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement. Contribute to evaluating the factors which must be addressed in change management.
- Business Analysis:
Investigate operational requirements, problems, and opportunities for multi-functional initiatives, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assist in the analysis of partner objectives, and the underlying issues arising from investigations into business requirements and…